Kayla Salgado: Buyer's Assistant in Carlsbad, CA

Caravan West Encinitas | Encinitas, CA Key Holder Friendly, Positive Attitude Good Work Ethic Problem Resolution Delivered messages to various crew members to coordinate communications. Organized and coordinated key communications between cast and technical crew. Sorted and packaged products to prepare for processing or shipment. Kept inventory within ideal minimum and maximum levels with skilled management. Determined reasonable prices for goods by evaluating pricing proposals and financial reports. Entered new purchases into Shopify/Stocky to keep records updated. Reviewed and approved vendor invoices. Entered order details into system and inputted updates accordingly using Shopify. Traced missing material and shipments through vendor and customer communications. Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs. Engaged customers and provided high level of service by carefully explaining details about documents. Conducted meetings or phone calls with potential clients to present insurance policies and answer questions. Conducted telephone appointments with prospective clients to build rapport and sell insurance services. Pursued new clients through various marketing strategies to grow existing portfolio of policyholders. Explained coverage options to potential policyholders, answering questions or concerns. Calculated premiums and established payment methods, receiving customer payments and issuing receipts. Created social media marketing strategies and oversaw management of accounts. Wrote social media content to increase engagement with customers. Devised results-driven strategies and roadmaps based on clients' needs. Kept tabs on what competitors were posting on social media channels through dedicated research skills. Corresponded with social media clients to utilize positive feedback and posts to better promote brand. Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms. Posted new content for products and services when managing marketing and release calendars. Engaged with and responded to online audience through relevant comments. Managed alongside with a Senior Store Brand Leader of a high volume Free People location. Reviewed data and stats to communicate with the corporate as well as the regional and district managers. Lead a staff consisting of 15 employees, trained incoming sales associates, key holders, and assistant visuals manager. Organized inventory and the layout of the store while engaging with customers to meet sales goals. Covered others managers shifts at other Free People locations, having lots of experience with opening and closing as a manager. Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity. Delegated assignments based on team strengths to optimize floor coverage and service levels. Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness. Snow/winter apparel, design intern while student at FIDM Los Angeles. Organized digital design files on illustrator for the company, along with organizing physical files for each collection/each fragment (knits, outerwear, fabric, patches, lab dips). Utilized skills from bachelor's study in Product Development at FIDM. Researched modern product trends and adapted designs to match. Reviewed products and updates to ensure adherence to company quality standards, schedule production and work-in-progress tracking and reports. Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items. Merchandised products and managed the entire store alone from open to close including cash drawers. Managed large rushes and holiday sales alone, trained new employees and worked closely with the owner and earned commission. Kept in contact with customers and built good customer relationships. Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge. Assisted customers with high-end clothing and furniture sales, and reached goals for the store.