Kelly Dwyer: Northeast Sales Representative

Individually managed prAna wholesale accounts in the Mid Atlantic (NY, NJ, PA, MD, DE, DC) for independent agency also representing Olukai, Cascade Designs, and Qalo. Provide cross territory service to national accounts within the Mid-Atlantic for prAna, OluKai, and Cascade Designs, with focus on technical product training and sales methods. Build and strengthen relationships with retail accounts supporting the agency. Create line presentations for regional and national trade shows, creating new opportunities for growth within the territory while enhancing sales and support efforts for existing accounts.

Coordinate appointments and prepare presentations for prospective clients. Manage social media presence and lead in the creation and distribution of print advertisements and real estate marketing materials. Implement marketing and sales initiatives for individual agents and team. Prepare contracts and provide administrative support including maintaining client databases and generating market reports.

Provided assistance to management in the coordination of climbing parties and events. Guided group and one-on-one instructional climbing and belaying lessons for adults and youth. Responsible for introducing new climbers to the gym, instructing on gym safety and climbing techniques.

Facilitated with trial preparation for high volume pharmaceutical mass tort firm by preparing documents for electronic filing with the Philadelphia Court system. Assisted with the logistics of the discovery process including interviewing clients and preparing intakes, corresponding with clients and healthcare facilities, while maintaining attorney calendar and case docketing system for satellite offices nationwide.

Served as a resource to various department executives by providing assistance to customers and sales associates handling credit issues, processing payments and returns, and handling general account inquiries.

Assisted with personal injury cases for plaintiff representation. Maintained file organization and provided general administrative support.