Fashion

Lifestyle

Moto & Powersports

Streetwear

HEAD OF RETAIL

Top Management

Hire me, the mover and shaker of the retail industry and have a good night sleep with sound results. The ability to wear many hats,	working	under	extreme circumstances, and resilient against economic downturn have made me commercially strong and capable of	 getting things done in retail. A result driven, I believe I could be the next big weapon to drive success for your organization. 

Important note: I am a job hopper, not because I am a material driven, more on result driven and the result of how one organization treat its people.

Responsible in managing country's retail operations and driving successful retail sales strategies in 40 retail stores
resulting in 19% revenue growth in January 2020 and 13% in February 2020 year-on-year.

Managed 5 new retail stores opening within 4 months which
contributed 11% from total year-to-date 2020, while managed to reduce 23% in CAPEX against budgeted through smart
project costing planning & execution.

Managed retail development planning including retail space
dealing, feasibility study, presentation to the board of director,
project costing, design drawing, appointing vendors, executing
project, merchandise planning, logistics planning, recruiting & training of retail staff, visual merchandising and up to grand
opening event.

Leading a team of 5 area managers and 160 retail front liners
including daily operations, labor relations, sales & marketing
strategies, to name a few.

Developed and guided retail strategy for Malaysia & Indonesia
focusing on driving sales, managing costs and driving
commercial culture.

Being in a think-tank group consists of a founder, board of directors, and C-suites level

Managed 30 franchisee and 7 retail-owned boutiques
including Sabah & Sarawak in daily operations, business & marketing strategies and merchandising planning

Turned around non-profitable retail boutique to a double-digit
operating profits percentage within 5 months

Created the best way of business buy-over formula, saving the company at least RM37k per outlet

Develop a customer service training module titled "Be A Rockstar", and conducted customer service trainings to business owners and retail staff

Created a different positive vibe among franchisee and HQ
employee through commercial value and a true passion to excel

RETAIL AREA MANAGER

Responsible in managing country's retail operations and driving successful retail sales strategies in 10 retail mono-
stores.

Managed all 10 retail stores opening within a year through a
retail development planning, including retail space dealing,
feasibility study, presentation to the board of director, project
costing, design drawing, appointing vendors, executing
project, merchandise planning, logistics planning, recruiting & training of retail staff, visual merchandising and up to grand
opening event.

Leading a team of 50 retail front liners including daily
operations, labor relations, sales & marketing strategies, to name a few.

Responsible in merchandise planning for retail and wholesale
business arm, merchandise planning, including attending to pre-buy event, buying & logistics strategy and execution. One
of the focal points of contact between Malaysia market and Japanese brand principal.

Responsible in managing pre-buy event in Malaysia on
quarterly basis

Managed corporate sales strategy and operations. Among the corporate accounts are Majlis Sukan Negara & Media Prima
Berhad.

Created and conducted retail trainings covering customer
service, product knowledge, other soft skills related to retail
industry.

This was a start-up company with only 6 employees who
managed the business of RM80 mil revenue annually.

RETAIL OPERATIONS MANAGER

(A brand distributor of New Balance, Dr Martens, Onitsuka Tiger, JD Sports in Malaysia)
MAY 2014 - MAY 2015

Responsible for retail project development planning & execution, with a success of 20 retail stores opening within a
year, contributing 20% revenue to the group.

Created a project management's best practice & SOP, with the significant improvement on project timeline & costing.

Recruiting & hiring of retail front liners.

RETAIL PROJECT MANAGER

Responsible for daily retail operations of retail shops and 40
front liners in the theme park.

Responsible for sales & marketing strategy, resulting of slow-
moving stock liquidation worth of RM2 mil.

Managed to reduce a significant stock loss through a proper
inventory management & staff discipline.

RETAIL MANAGER

EXECUTIVE ASSISTANT TO CEO

PRODUCT MANAGER

RECRUITMENT & TRAINING DEVELOPMENT EXECUTIVE

BUSINESS DEVELOPMENT EXECUTIVE

Held various positions and portfolios throughout 4 years of service.

Managed the opening of more than 40 retail stores within 3
years through a retail development planning, including retail
space dealing, feasibility study, presentation to the board of director, project costing, design drawing, appointing vendors,
executing project, merchandise planning, logistics planning,
recruiting & training of retail staff, visual merchandising and up to grand opening event.

Leading a team of 27 head of trading sporting brands,
managing merchandise planning & buying, sales & marketing
strategies, brand activation & collaboration, brand positioning
including Nike, Adidas, Puma, ASICS, Reebok, Umbro, Line 7,
Canterbury, to name a few, resulting in RM220 mil revenue
annually, a 20% growth year-on-year.

Created and conducted retail trainings covering customer
service, product knowledge, other soft skills related to retail

Managed a size of 120 retail stores in Malaysia in day-to-day
operations, recruitment & training, sales & marketing strategy,
visual merchandising, stock management.

AREA OPERATIONS EXECUTIVE

Find out detailed information about Khairul Idham Ramdzan, HEAD OF RETAIL in Kulai, 01

Khairul Idham Ramdzan: HEAD OF RETAIL in Kulai, 01

Khairul Idham Ramdzan