Kierstin Openiano: -Executive Assistant in San Francisco, CA

Provide administrative support to SVP of Marketing Operations, VP of Content Marketing, and VP of Brand and Marketing. Extensive G suite calendar management for Executive leaders to ensure efficient use of time. Answer phones, organize, and prioritize meetings throughout the day. Handle all corporate expense reimbursement using Expensible. Make complex travel reservations for both domestic and international travel using Concur for executives and any relevant business partners. Act as a liaison with other departments. Understand the business and executives needs to prioritize and act accordingly. Assist with creating and organizing quarterly powerpoint decks for board meetings. Manage high volume external guest meetings, greet clients, and oversee meeting schedules. Develop relationships with internal administrative staff to facilitate meeting planning and scheduling. Maintain confidentiality and discretion with sensitive issues. Collaborate amongst various roles within the company on special projects as needed; projects include tracking statistics for Playboy's Instagram account, creating Snapchat posts, and research into Playboy archives to initiate team brainstorms on new creative campaigns or initiatives. Transitioned into support for EVP of Global Licensing and Joint Ventures, and COO of Subscriptions & Commerce. Dual role as an E-Commerce Coordinator. Product sales and tracking using Amazon Seller Central and Shopify. Process vendor invoices. Track and manage product shipping from vendors, Playboy warehouses, and product photography. Assist with updating Playboy.com with product adds or removal. Create a tracking and update system to transition into dual E-Commerce platforms; Playboy.com and Pleasure for All.

Work in a fast-paced HR environment, providing coordinator support to multiple HR team members across multiple business units within Universal Music Group; units such as Interscope, Geffen, A&M (IGA), Global Marketing, and Commercial Services. Facilitate and help implement key HR initiatives, projects and programs. Spend time getting to know our employees professionally so that they think of HR as a go-to resource. Field basic questions to assist employees, and provide relevant updates to the HR team to follow up. Prepare and process high-volume personnel actions (new hires, promotions, terminations, transfers, contracts, etc.) and track employee changes in our PRS, documenting them accordingly. Utilize HRIS systems to research issues and provide data to the HR team and clients, as appropriate. Manage a process-driven workload and transactional responsibility. Conduct candidate interviews, prepare offer letters, promotion letters, transfer letters, relocation letters, etc., as needed, and handle other pre-employment documentation. Facilitate temporary employees and intern requests on an as needed basis. Responsible for employee on-boarding, including processing all new hire paperwork, conducting new hire orientations, and ensuring all new hire information is collected and entered accurately and timely in HRIS system. Act as a liaison between other departments (Administrative Services, IT, etc.) to ensure that an employee is set up on their first day, or closed out on their last day. Prepare paperwork for exit interviews, conduct exit meetings, collects company property, as needed. Responsible for tracking and coordinating deliveries for our employee recognition program for the respective business units. Maintain and provide weekly, monthly, and ad-hoc reports, specific to each business unit. Respond to inquiries and requests from clients in a timely fashion. Maintains confidential and sensitive information.

*Laid off due to a company downsize. Reception duties such as answering and directing phone calls or walk-ins. Schedule appointments, meetings, and book travel for staff; primarily the SLS General Manager, Head of Revenue, and VP of Finance. Write and distribute email, correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system. Update and maintain office policies and procedures. Order office supplies and research new deals and suppliers. Maintain contact lists. Submit and reconcile expense reports. Act as the point of contact for internal and external clients. Assist with events such as tour or live production. Liaise with executive and senior admin assistants to handle requests and queries from senior managers.

Coordinate logistics for both domestic and international business travel including booking flights, hotel and local transportation, providing agendas and itineraries, and arranging passport & visa requirements if necessary. Provide one-on-one administrative support to both CEO's. This includes managing complex internal/external meetings, as well as managing expenses. Handle high-level inquiries quickly, proactively, and follow through on tasks to successful completion, often with deadline pressures. Send occasional emails on behalf of executives. Sit in on meetings and take notes if C-Level executive is not available to attend. Organize and plan meetings or events involving the Board and local committees. Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Handle highly confidential information with professionalism and facilitate communication between appropriate departments. Manage occasional personal tasks such as appointments, errands and purchases. Assistance with other departmental projects and scheduling as needed. Manage company wide corporate calendar which includes overseeing monthly meetings with global office managers. Planning and set up for events as requested by C-level executives.