Kimberly Valero: Receptionist/Office Manager in Atlanta, GA

• Develop office policies and procedures to ensure efficient day-to-day operations • Oversee the orientation and on-boarding of new employees • Maintain inventory of office/kitchen supplies and manage and stay within related budget • Schedule, plan, and execute all logistical details for both in-house and off-site events • Establish and maintain good relations with vendors, clients, and onsite teams

•Greet high-profile guests, manage high volume phone system •Prepare and reconcile expense reports •Schedule and plan office meetings, special events, and projects •Responsible for coordinating and managing travel arrangements for office executives •Place facilities requests through building management and the parking office •Update and maintain department schedules and calendars

•Coordinated daily agenda and schedule, as well as weekly and monthly calendar appointments •Provided transportation to and from events, appointments, and meetings •Organized, coordinated and managed domestic travel arrangements •Assisted family with grocery shopping, errands, and light housework •Managed all incoming and outgoing household correspondences

•Planned, managed and executed promotional events to increase enrollments and sales conversion •Negotiated with key administrators, student organizations, and advisors to secure volume deals and exclusivity agreements in order to maximize Kaplan's competitive edge over competitors •Developed effective and creative ways to promote sales through grassroots marketing campaigns on campus, at graduate & career fairs, and at special events •Identified industry trends and implemented new business strategies in response to market changes that helped to counter competitive activity and add value to the Kaplan brand

•Conducted market research, identified emerging market trends, and introduced marketing strategies •Secured major contracts with national sororities, fraternities, and religious groups •Increased revenue from existing clients by up-selling and cross-selling company products •Proactively maintained relationships with designated clients

•Coordinated events, such as trade shows and early shows, including travel arrangements for clients, buyers and owners of various retail stores across the country. •Provided customer support for 3 companies (Nils, Vitamin A and Bump Couture) run within the office. •Facilitated all aspects of website and catalogue photo shoots, including casting calls, scheduling and catering.

Assisted in the planning and execution of various special and community relations events, such as Fan Fest and pre and post game events for Owners, General Managers, Coaches, Players and Suite holders. Processed and completed all donation requests for events and charities. Coordinated all player appearances and events. Collaborated with various organizations to allow children to attend Buccaneer home games. Assisted the public relations department in marketing various community projects in the Tampa Bay area. Organized and planned player charity events and ticket programs. Prepared the Buccaneer Student Advisory Board meetings, interviews and all community service projects. (Community service based board made up of 40 high school students)

Coordinated all advertising via print, radio, TV and other mediums Produced and distributed schedule cars, posters and other promotional pieces Promoted ticket sales Assisted with tournament and corporate hospitality functions Generated new sources of sponsorship revenue

Organized special events for Board Members, Universities, Teams and fans, as well as, the title sponsor and NCAA officials. Distributed mass correspondence and assisted with the design and development of the game day media guide. Provided proper customer service to clients and answered phone calls.