• Directly drive strategy implementation and operational initiatives from the VP of Human Resources
• Spearhead and direct new cross-functional enterprises by obtaining resources and stakeholder buy-in
• As primary point of contact for all HR projects, collaborate with and among project stakeholders to document and communicate needs, resources, scope, timelines and deliverable results
• Anticipate and address potential project challenges via consistent, reliable global communication
• Create and maintain HR branding, messaging, and online HR portal content management

Human Resources Project Manager

• Driving a company-wide job evaluation initiative, worked with hiring managers to create job descriptions and related compensation documentation for new and revised job roles
• Conducted compensation surveys, including matching positions and aggregating and analyzing market survey data
• Drove talent retention initiatives by developing and implementing documented Company-wide functional organizational hierarchies
• Performed job evaluation studies and job audits to include job analysis creation of job descriptions and recommendation of salary classifications
• Modeled various compensation programs to determine pay impact and costs

Human Resources Compensation Specialist

• Administered process, policies, billings, and programs related to HR initiatives
• Provided ongoing support to HR Business Partners in structure changes
• Cooperated with Legal to streamline Statements of Work for execution of contracts
• Generated monthly reporting data for human capital & wages for the entire organization
• Scheduled and coordinated all training provided by the company to its employees
• Initiated and maintained all Mazda relocations for new-hire and transferred employees
• Served as Program Manager for Mazda's Tuition Reimbursement program

Human Resources Administrator

Admin/Facilities Administrator
• Managed Facilities Work Order System, coordinating and assigning work orders to designated personnel, and troubleshooting support system
• Provided just-in-time technical support to employees at all levels of the organization with mobile work devices, upgrading, replacement, account maintenance, and usage and billing
• Reduced company mobile device service charge bill by 25%
Legal Administrative Assistant
• Supported the Kia legal team by drafting correspondences, creating and maintaining complaints records and workflows
• Monitored and maintained confidential information and files
• Recovered over $6 million in warranty parts from HQ
Consumer Affairs Analyst
• Analyzed, coordinated and responded to all escalated customer cases within department guidelines and protocol, maintaining a high standard of customer service
• Oversaw administration and documentation of all customer cases in Clarify system, including processing goodwill requests, repurchase requests, and replacement vehicle requests
• Provided support and collaborative efforts to DPSMs, FTRs, Regional Management and NCA toward resolving customer issues and cases; reduced monthly case load by 60% within 3 months

Volt Contract Assignment

1/2014 - 3/2014
QA Supervisor/Trainer
• Recruited, selected, onboarded, and trained new employees
• Supervised and coordinated with employees engaged in reviewing tax documentations; answered and escalated discrepancy questions as needed
• Managed a team of over 60 processor QA agents
Quality Assurance for Tax Documents
• Reviewed tax documents submitted by CPA firms to ensure technical accuracy and compliance to export to tax software
• Documented software defects; reported defects to software developers

Robert Half Contract Assignment

Find out detailed information about KINH TRUONG,  in Fountain Valley, CA

KINH TRUONG: in Fountain Valley, CA

KINH TRUONG

CAL STATE UNIVERSITY LONG BEACH