Kit Bruzek: in San Francisco , CO

-Joyride’s top salesperson in 2020. Individually generated over $1.M-1.2M in sales annually. Grew B2B customer portfolio from 20 to 150+ via presentations, email, outbound calls and inbound leads. -Consistently exceeded sales, retention and upselling targets for new and current client accounts. -Managed client relationships ranging from small start-ups and SMB to Fortune 500 companies to create sustainable, healthy and locally-sourced beverage (coffee, kombucha, tea) programs. -Promoted to the sales leadership team in 2018 as the primary point of contact for key accounts. Analyzed sales data, gathered feedback, contributed to the refinement of strategic marketing, operational, growth and customer experience goals. Interviewed and mentored new team members. -Provided thorough customer onboarding, order entry support and delivery issue resolution. -Collaborated with wholesale food service providers and multi-location retail clients to expand Joyride’s footprint while strengthening the customer’s success in the marketplace. -Assisted with product photography and videos for Instagram and website marketing. -CRM, Communication and Data tools: Salesforce, Power BI, Odoo, Slack, Microsoft Office .

-Managed over 120 external accounts for Illinois’ largest independent craft brewery and promoted the Revolution brand to on-premise establishments, off-premise chains, wholesale distributors, and consumers. -Visited more than 40 accounts per week, strengthening retail sales channels, building relationships with Chicago-area bar and restaurant managers, gathering product feedback and increasing brand visibility. -Identified prospective sales leads, ensured prime in-store placements, facings and proper inventory levels, increased sales and product line offerings at existing accounts, participated in sales blitzes and executed promotional activities at tap takeovers and regional craft beer festivals. Cicerone Certified Level 1.

Served as acting manager across three fashion departments for Colorado’s top-selling store, coaching associates, monitoring sales metrics, and resolving customer concerns. Analyzed sales reports and met weekly with mentors to deliver data-based insights and develop strategies for increasing retail sales.

Retail onsite internship with rotations in retail store operations, customer service, sales data analysis, inventory management, room design and visual merchandising.