Kody Frakes: Sales Assistant in Ladera Ranch, CA

•Excel in communication and professional skills working with student, staff, and faculty in prestigious office •Utilize organizational and time management skills when planning department and campus wide events in collaboration with catering and facilities management •Develop general department support such as answering phones, filing, scheduling appointments, and processing payroll •Apply technical skills when working with Microsoft Excel, Publisher, PeopleSoft and FileMaker Pro •Demonstrate flexibility by working for the Office of the Vice President for Student Affairs and the Office of Diversity and Inclusion

•Executed effective marketing techniques to promote recreational and sports activities to incoming students and parents •Streamlined coaching recruitment and training process to increase efficiency in budgeting and time •Strategized effective marketing techniques to increase participation in outdoor recreational activities •Surveyed competing institutions recreational offerings to assure competitiveness

•Advised incoming students on course selection and registration options •Positively and accurately represented University and community image during orientation activities •Conducted interactive and engaging campus tours to prospective and incoming students

•Provided accurate, efficient, and courteous cashiering service •Demonstrated effective sales techniques in a competitive sales environment to increase profits •Collaborated with team members in organizing and completing attractive floor sets to increase sales