Kristi Lyn: Customer Success Specialist - Consumer Sales in CHARLOTTE, NC
Kristi Lyn
Customer Success Specialist - Consumer Sales
CHARLOTTE | United States
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Summary
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Work experience
WELLS FARGO
Customer Success Specialist - Consumer Sales | 07/2020 - Current
• Received 100% quality analysis score for on-the-job training activities performed in live costumer environment
• Provide new and expanded consumer solutions to customers seeking improved services
FRESH PRINTS
ECU Campus Manager - Greenville, NC | 11/2017 - 08/2019
• Established customer base at ECU campus and facilitate orders of custom graphic merchandise
• Worked directly with customers to design custom graphics, provide merchandise options, and negotiate pricing
• Followed through with clients to ensure that their needs were met and orders were completed
NORDSTROM
Fashion Sales Associate - Brass Plum Department | 06/2019 - 08/2019
• Designed and assembled in-store clothing / product displays using company guidelines and personal sense of style
• Created a more personalized consumer shopping experience using Personal Book software
• Greeted all customers and provided exceptional service to meet their fashion needs
• Maintained neat, orderly sales floor to ensure positive customer experience
NORDSTROM
Marketing and Retail Merchandising | 06/2019 - 08/2019
(Internship)
• Assisted with Instagram marketing by tracking data to increase followers and engagement
• Created unique content on company website and Instagram by modeling new arrival products
• Organized and facilitated in-store events to increase sales through community engagement (Therapy Thursday)
• Enhanced communication skills through collaboration with coworkers and direct interaction with customers
FRESH PRINTS
Junior Account Manager (Internship) | 05/2018 - 08/2018
• FRNCH brand representative for Southeast Territory at the 2018 Las Vegas Project Tradeshow
• Established working relationships with buyers and assist with purchases orders as required
• Assisted Brand Managers with setting client / potential client appointments to the market
• Completed merchandising activities for market samples; Created merchandise inventory log and verify inventory
Education history
EAST CAROLINA UNIVERSITY
B.S. | 2016 - 2020
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