Customer Success Specialist - Consumer Sales

Specialist & Consultant

Experienced May 2020 Fashion Merchandising graduate with hands-on, real world knowledge. I consistently meet goals
established by leadership while excelling in building confidence and trust with suppliers as well as consumers. I am eager
to accept new challenges which will broaden my understanding across the full spectrum of the fashion industry.

• Received 100% quality analysis score for on-the-job training activities performed in live costumer environment
• Provide new and expanded consumer solutions to customers seeking improved services

• Established customer base at ECU campus and facilitate orders of custom graphic merchandise
• Worked directly with customers to design custom graphics, provide merchandise options, and negotiate pricing
• Followed through with clients to ensure that their needs were met and orders were completed

ECU Campus Manager - Greenville, NC

• Designed and assembled in-store clothing / product displays using company guidelines and personal sense of style
• Created a more personalized consumer shopping experience using Personal Book software
• Greeted all customers and provided exceptional service to meet their fashion needs
• Maintained neat, orderly sales floor to ensure positive customer experience

Fashion Sales Associate - Brass Plum Department

(Internship)
• Assisted with Instagram marketing by tracking data to increase followers and engagement
• Created unique content on company website and Instagram by modeling new arrival products
• Organized and facilitated in-store events to increase sales through community engagement (Therapy Thursday)
• Enhanced communication skills through collaboration with coworkers and direct interaction with customers

Marketing and Retail Merchandising

• FRNCH brand representative for Southeast Territory at the 2018 Las Vegas Project Tradeshow
• Established working relationships with buyers and assist with purchases orders as required
• Assisted Brand Managers with setting client / potential client appointments to the market
• Completed merchandising activities for market samples; Created merchandise inventory log and verify inventory

Junior Account Manager (Internship)

Find out detailed information about Kristi Lyn, Customer Success Specialist - Consumer Sales in CHARLOTTE, NC

Kristi Lyn: Customer Success Specialist - Consumer Sales in CHARLOTTE, NC

Kristi Lyn

EAST CAROLINA UNIVERSITY