Bachelor of Business Administration (BBA)

Bike

Creative Agencies

Fashion

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Moto & Powersports

Music

Outdoor

Snow

Streetwear

Surf

Swim

Tech

Triathlon

Yoga

Health & Fitness

Travel

Being outdoors

Jiu jitsu

Client Account Representative

Other Services

High-performing and dedicated professional skilled at cultivating partnerships, managing product training, and coordinating marketing efforts. Ranked as a top performer, doubling quarterly sales goals and improving on-boarding and implementation time. Self-motivated, team oriented professional who drives new business through providing excellent customer service and establishes strategic partnerships with customers to increase channel revenue.  Outstanding success in building and maintaining relationships with decision-makers, establishing large volume accounts and ensuring clients retention and loyalty.  Ability to utilize technological platforms with ease. Impeccable verbal/written communication skills. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

•	Establish and integrate key strategies for maintaining and upselling 500+ client accounts
•	Identify upsell opportunities and utilize strategic marketing initiatives to maximize company revenue
•	Manage and coordinate on-boarding of new clients ensuring timely completion and decreasing standard implementation time of 14 days to 6 days
•	Maintain assigned accounts providing recommendations and implementing solutions to successfully addressing client needs
•	Build and maintain client relationships through consistent interaction, tradeshows and periodic client visitations to ensure optimal business success 
•	Ensure customer satisfaction through routine communication and excellent customer service that exceed customer expectations which develop continued customer loyalty
•	Provided continuing education to clients nationwide, spearheading initiatives to increase online learning and outcome productivity after training 
•	Manage high-profile corporate accounts and cultivate strong working 

•	Extracted, analyzed, and interpreted trends or patterns in complex data sets regarding plant operations
•	Generated KPIs daily and prepared ad-hoc reports, presented data and KPI’s to C-level management
•	Developed key findings summaries on trends, insights, forecasts, and plans with management level recommendations
•	Design, develop, and implement reports, models and dashboards in Excel to facilitate key management decisions
•	Collaborated with plant managers to meet contractual requirements with accuracy and within time constraints
•	Proactively maintained consistent communication between upper management and plant managers

Logistics Coordinator

•	Contributed to relevant blogs, conferences and events both off-line and online which increased awareness of the Buy Local Guam initiative
•	Assisted the marketing manager with marketing campaigns and social media programs that increased awareness and traffic/calls by 80%
•	Proactively analyzed potential clients and negotiated agreements with vendors
•	Proactively prospect new customers via phone and creative networking, maintaining an average 40 calls/per day strategy

Research Assistant

•	Coordinated pre-show and post-show activities for wedding events 
•	Served as liaison between multiple vendors to ensure a timely and seamless production
•	Represented company at numerous networking events that increased clients and referrals
•	Provided excellent customer service to ensure customer satisfaction and positive reviews
•	Trained and worked with others to ensure a cohesive team focused on optimal service

Assistant Wedding Coordinator

•	Provided excellent customer service, greeted customers upon entrance and accurately addressed customer questions which increased customer retention and repeat sales
•	Conducted presentations off-site which increased customer base and established new corporate accounts 
•	Operated POS cash register handled cash and credit transactions accurately
•	Successfully identified prospective customers using lead generating methods and handled 60 cold calls per day 
•	Negotiated details of contracts and payments and prepared sales contracts

Fitness Attendant/Sales Associate

Find out detailed information about Kristine Pangelinan, Client Account Representative in San Diego, CA

Kristine Pangelinan: Client Account Representative in San Diego, CA

Kristine Pangelinan

EAE Business School

University of Guam