Kyle Huber: in Seattle, WA

Project lead to build and implement CRM technology for 500,000+ users - Define product vision, gather requirements, prioritize product roadmap and backlog, coordinate QA testing, organize change management, communicate with stakeholders, and report to senior leadership - Assemble and lead cross-functional team to drive alignment on product planning and go-to-market strategy - Partner directly with technical and engineering teams throughout the software development lifecycle using Agile methodology - Deliver migration of user experiences and core business processes to new technology platforms - Product owner for implementation and evolution of highly-customized Salesforce.com instance and systems integrations - Program owner for offshore support team partnership, incl. work transition, operational oversight, and communications

- Managed 85 employees, reported and analyzed operations KPIs, led projects with site leaders to optimize overall performance - Wrote white paper and project plan to reorganize shelving infrastructure for 8+ million items and boost pick-productivity rates

Drove objectives within a complex M&A deal, incl. organizational restructuring and operational improvement projects

Researched business model for Internet of Things service platform; examined competition, pricing strategy, and value proposition