Kyle Kolb: in Cleveland, OH

• Managed an exterior painting business generating ~$50,000 of revenue within a 5-month period. • Recruited, Interviewed, hired, and employed 12 young adults out of 48 potential candidates. • Marketed, recruited, sourced leads, conducted estimates, devised detailed contracts, performed stop-bys/call backs, produced work sold, and collected customer reviews after completion of the job (96% Excellent ratings). • Prospected and qualified 67 leads and acquired 35 clients by utilizing the sales process. • Maintained a sales success rate of 52%, 1.5x the company average. Earned ~24% profit on revenue produced. • Oversaw a 5-person production crew and analyzed production methods to reach peak efficiency and profit.

• Cold Called prospective customers to build valuable relationships. • Responsible for hiring of 3 sales representatives and lead my branch for all contests in the first 2 weeks. • Introduced and sold high quality cutlery to newly sourced customers.

Prioritized customer satisfaction and safety by upholding company standards and following all security guidelines and procedures. • Responded to both verbal and visual cues in order to build rapport with a diverse range of customers, managers, and colleagues.