Bike

Lifestyle

Outdoor

Snow

Camping

Travel

Reading

Healthy lifestyle

Outdoors

Wine

Networking

Live music

Exercise

I'm a mover & shaker, natural born leader, & compulsive organizer.  My background is in hospitality &  I've been working in the wine industry for the past 4+ years.  I'm experienced in many facets of business & played a primary role in stating M7 Wine Solutions in September 2018.  When I'm off the clock I enjoy spending my time outdoors; hiking with my dog & skiing are two of my favorite outdoor activities.  When I was younger I was a competitive freestyle skier so I know all about hard work, goal setting, & dedication.

Operations manager for wine shipping/fulfillment company located in Napa, CA.  Day to day oversight of shipping/receiving of product inventory, client relations and communication, social media marketing, account management with common carriers (UPS/FedEx), outside sales, new client on-boarding, staff training, community outreach, & more.

Operations Manager

Customer service manager for wine shipping/fulfillment company in Napa, CA.  Daily inbox management, client correspondence, order/package tracking & support, scheduling, will-call order pickup management, returns management, new client training, & more.

Customer Service Manager

Filed proofs of export as received for TTB reporting & tax collection purposes, managed data entry to ensure accurate TTB reporting, filing, management of FedEx Cold Chain operation.

Assistant to Compliance Manager

Customer support for consumer & seller for direct to consumer wine shipping/fulfillment company.  Tracking of in-transit shipments, returns management, state permit management on per-winery basis, regular phone & email correspondence with the consumer & seller, & will-call order management.

Customer Service Representative

Find out detailed information about Kylie Douglas,  in Napa, CA

Kylie Douglas: in Napa, CA

Kylie Douglas

Colorado State University