Lainie Gudino:
Lainie Gudino
United States
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Summary
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Work experience
BEST BUY
CUSTOMER ADVISOR | 10/2020 - 12/2020
• Ensure that we operate in compliance with all state and and municipal regulations.
• Facilitating basic security measures, queuing customers online to provide further assistance
and serve customers with product and/or in store knowledge.
AMAZON
DELIVERY DRIVER | 10/2019 - 10/2020
• Pick up a large amount of packages from the fulfillment center & properly deliver the packages to the intended recipient by taking directions from the Flex app.
• Posses strong interpersonal skills, ability to logically navigate the city, and to be as efficient
and beneficial as I can be with both coworker and customers.
UNITED HEALTH GROUP
CUSTOMER SERVICE | 02/2017 - 10/2018
Answering a high volume of calls from patients, doctors & pharmacists regarding patient bill
balances, payment plans, billing insurance companies and general customer concerns.
• Build rapport and keep communication by sending out emails.
STARBUCKS
BARISTA | 07/2015 - 02/2017
• Follow Starbucks policy and procedures, including cash handling and presentation standards.
• Being fully aware of our seasonal promotions & sales and inform customers daily.
• Provide a positive customer experience, quality beverages and a completed transaction on
POS.
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