SOCIAL MEDIA EVALUATOR

Digital & Media

A meticulous and detail-oriented E-Commerce Specialist who meets deadlines and delivers superior performance. Possesses practice knowledge e-commerce, B2B, customer service, and marketing. Able to quickly learn and step into new roles. Outstanding problem solving and multitasking capabilities.

• Evaluated and entered data for major social media platform.
• Categorized product advertisements.
• Accessed if webpages were well-formatted for a mobile device.
• Accessed the credibility and originality of articles shared on social media.

• Working closely with product enrichment team to quickly create and update high-quality product listings on assigned e-commerce accounts.
• Understanding the specific product content needs and requirements for assigned ecommerce accounts.
• Responding to questions from customers and vendors in a timely and professional manner.
• Updating the status of ecommerce listings in a tracker.
• Trained other listing specialists.

E-COMMERCE SALES SUPPORT
Petra Industries, Edmond, OK
• Provided support to account managers and their activities in achieving sales related objectives and productivity measures.
• Answered customer requests in a timely manner while ensuring accuracy, customer satisfaction and compliancy.
• Facilitated all promotional and sales activities for customer ensuring all standard requirements set forth by customers are adhered to.
• Performed all system changes related to customer pricing and records maintenance.


CUSTOMER SUPPORT REP
Petra Industries, Edmond, OK
• Issued return authorizations, writing credit and debit memos, requesting intercepts, filing carrier claims.
• Resolved issues with customers and orders in Amazon Seller Central.
• Answered phone calls
• Trained other customer support reps.

E-COMMERCE LISTING SPECIALIST

• Accessed advertisements in the search results of a leading search engine and determined if they would satisfy the user's intent.
• Categorized advertisements.
• Evaluated the placement of advertisements on webpages and within videos.

ADS QUALITY EVALUATOR

• Transcribed customer support calls with high accuracy and speed.
• Followed strict transcription guidelines.
• Researched proper spelling of technical or industry specific terms.
• Played close attention to detail when transcribing low quality audio.

TRANSCRIPTIONIST

Find out detailed information about LaNhiyah Curtis, SOCIAL MEDIA EVALUATOR in Edmond, OK

LaNhiyah Curtis: SOCIAL MEDIA EVALUATOR in Edmond, OK

LaNhiyah Curtis

UNIVERSITY OF CENTRAL OKLAHOMA