Larissa Miranda: in Rancho Cucamonga, CA

• Assisted buyer with various tasks including monthly Sales Directives and Buy Books. • Organized and maintained backup stock. • Processed incoming merchandise. This included verifying invoice with merchandise received, steaming, tagging, and putting merchandise out on the sales floor. • Assisted sales associates with restocking merchandise and providing customer service.

• Provided exceptional customer service by building relationships with clients. • Showed ability to work in a demanding and fast-paced environment by assisting clients on the teller-line, lobby, drive-up and over the phone. • Demonstrated organizational and leadership skills by managing the branch vault. Duties included teller buy/sells, weekly cash orders, weekly vault balancing, processing of incoming and outgoing cash shipments and maintaining target goal for branch cash balance.

• Provided excellent customer service by responding to questions regarding small business accounts. • Demonstrated sales skills and knowledge of products by offering additional products and services that fit the customers’ needs. • Exemplified ability to maintain performance standards while still delivering excellent customer service.