A skilled communicator equipped with the ability to: maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness. Strength in bridging gaps among people through education and world experiences, advanced interpersonal relations.
I make a conscious effort every day to see the world through the lenses of all people from every social class no matter how big or small.
Skill level proficient: Microsoft suites, Word, Excel, PowerPoint, Outlook. Adobe Creative suites, Premiere Pro, Photoshop, Lightroom, After Effects, & Audition.

• Publish final audio files and related content & metadata for Wondery original podcasts and select partner shows to content hosting platforms (i.e., Art19), third-party distribution outlets, and Wondery-owned properties (i.e. wondery.com, Wondery app)
•  Investigate and resolve content-related issues, while communicating issues and completion to managers, other team members.
• Partake in daily team meetings, that involved, planning for upcoming content and various materials for publishing, and weekly team goals.

Contractor/ H10 Capital

• Assisting with appeals for risk and compliance profiles for the Mechanical Turk product by analyzing data points, creating new ceases, performing investigations, and distributing them to upper management and the fraud teams local and international. Working as a liaison between Amazon's compliance managers and Amazon's Transaction Risk Management team (TRMS) using Quip and Microsoft office and other in-house software for research and keeping accurate records managing communication outcomes for inquiries and escalated accounts.
• Researching MTurk workers and Requester's identities, locations, and various data points to verify the account information is valid for reinstatement.
• Responding to Sage maker Ground-Truth customers: inquires, questions, and technical issues expediting them to engineers, computer scientists, and upper executives via email.

Amazon Business Operations Customer Correspondence Specialist

• Each morning layout all service requests and prioritize them according to the severity of the customer needs and our ability to respond promptly.
• Following up with the customers and monitoring project completion ETA.
• Responding to emails and service requests.
• Maintaining outstanding invoices.
• Scheduling each of 25+ technicians a full day's load in an as concentrated area as possible.
• Inventory management, ordering part
• Coordinating special fuel services, and construction projects.

Service Coordinator

Answering contract and non-contract customer calls, creating new accounts, and booking work orders dispatching HVAC technicians and plumbers throughout Washington state.
Heavy calendar management and schedule and attend daily meetings, Routing and/or
research of customer inquiries; processing purchase orders, and upholding McKinstry
Service Commitments.

Review current service processes and then refine the methods to make them more.
efficient.

• Proactively follow up on all work requests within Blue Nile's service level standards
• Understand department goals and meet defined metrics, educating customers on products and the service provider to maintain the upkeep and integrity of the product after purchase.
• Communicate the Blue Nile Difference, instilling trust, and confidence in the company brand.
• Communicate accurate information and set clear expectations for customers.
Bellevue College Channel 21
Production Crew Member
09/16 - 6/18
• Originating, shooting, writing, reporting, interviewing, editing, providing creative input, and producing educational stories.
• Concept, storyboarding, preparing projects for editing, postproduction, adding text graphics, and still photography.
• Broadcasting live stream sports, Theatre, Music festivals, and Bellevue City council meetings operating soundboard, teleprompter, and robotic cameras.
• Video editing, postproduction, color grading and correction, voice over, special effects,
• Setting up meetings and conference rooms for live streaming for board meetings and city council

Diamond and Jewelry Consultant

Find out detailed information about Larry Ratliff,  in Seattle, WA

Larry Ratliff: in Seattle, WA

Larry Ratliff

Bellevue College

Seattle Central College