company's needs. Detail-oriented and knowledgeable customer service representative skilled

at completing patient-facing and office-based tasks by applying strong multitasking and
organizational abilities. Independent worker with extensive medical experience and fastidious
nature

Resolved customer complaints while prioritizing customer satisfaction and loyalty.

?	Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
?	Followed through with client requests to resolve problems.
?	Supervised employees and assessed performances to determine training needs and define
accurate plans for decreasing process lags.
?	Exceeded team goals and collaborated with staff members to implement customer service
initiatives.
?	Collected customer feedback and made process changes to exceed customer satisfaction
goals.
?	Managed department call volume of 50 calls per day and coordinated department

schedules to maximize coverage during peak hours

CUSTOMER SERVICE AMBASSADOR

?	Sky lounge associate
?	Responding to the requests of all guests in assigned area
?	Provides all guests with undivided attention to allow the best possible service
?	Ensuring the club lounge is properly maintained at all times stocks all the self-service areas
?	Assists with food service preparation
?	Maintained customer satisfaction with forward-thinking strategies focused on addressing
customer needs and resolving concerns.
?	Answered customer telephone calls promptly to avoid on-hold wait times.
?	Offered advice and assistance to customers, paying attention to special needs or wants.

CUSTOMER SERVICE REPRESENTATIVE

?	Ensured the food was properly handled and stored
?	Front end cashier/ cash handling
?	Provided ultimate customer service to the customers
?	Ensured the area was clean and up to company standards

CUSTOMER SERVICE ASSOCIATE

?	Maintaining health and wellbeing of residents
?	Assist residents with tasks such as: eating, hygiene, grooming, dressing, and using the restroom
?	Maintain health and safety procedures

SUPPORT STAFF

?	Providing excellent customer service;
?	Stocking and receiving deli items
?	Maintaining the department's appearance and cleanliness
?	Following company policies and procedures as well as local and federal laws regarding food
safety

Find out detailed information about Laseana Palmer,  in Wayne, MI

Laseana Palmer: in Wayne, MI

Laseana Palmer

Dorsey College