Managing team of 16 individuals, making schedule and processing time cards in ADP. Onboarding new
brands and conducting 1 on 1s with agents. Answering inbound calls, tracking orders and following up with brands for order statuses, inventory checks and customer issues. Taking escalates calls and coaching
employees.

Customer Experience Manager

Unloading truck and product, hanging and running product to the sales floor. Light cashiering.

Stock Associate

• Work with insurance agents to troubleshoot issues on their products we provide.
• Walk agents through new systems
• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer
service.
• Trained and mentored new employees.

Customer Service Representative Lead

At Sono Bello I set appointments for customers and went over the services we provided. I went over
needs of the customers to find the best fit for them as well as spoke with existing customers about any
issues they were having.

Customer Service Representative/Appointment Setter

Find out detailed information about Laura Sanders,  in San Diego, CA

Laura Sanders: in San Diego, CA

Laura Sanders

North West Hair Academy