Lena Thompson: Server

? Advertise, marketed, and recommended menu items to ensure customer satisfaction ? Conducted final check of food items prior to serving customers to ensure quality maintenance ? Ensured the cleanliness of the dining area and food items before serving ? Maintained serving standards and followed all regulations while performing duties ? Provided exceptional customer service to ensure repeat business

? Formed strong influencer/partnership relationships to cultivate brand deals with multiple clients in order to expand their brands reach across buyer personas ? Worked with social media team in creating content to increase follower engagement for brands ? Created and managed a high-quality PR influencer/talent list to coordinate social media campaigns and send outs to increase brand recognition on multiple platforms ? Increased community engagement by producing weekly photo and video coverage of campus events, and providing live social media updates

? Wrote knowledge-based articles on company software to help users understand content/answer any questions ? Represented the online presence of marketing expenditures to stay in touch with customers and find new ways to better improve the company ? Created and optimized content specific to social media platforms such as: Facebook, Instagram, and Twitter ? Spearhead the agency 's social media strategy by creating compelling copy and content, increasing engagement with followers, and setting up paid digital advertisements