Leo Enriquez: F&B Manager in Glenview, IL

Recruited to lead food & beverage team in new concept planning, developing, and guidance towards long-term success. Operational implementation, management & staff leadership trainings, wine & bar programs, menu development. • Recruit & interview; train, motivate, and develop F&B team under local 1 collective bargaining agreement all through F&B operations. • Accurately forecasted transient vs. group business to effectively predict revenue and labor expenditure/ requirements throughout various outlets. • Conception of beverage operations to include: guest service standards and proprietary spirits program/ BTG wine program, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation. • Developed (CLOUD) database for POS system and associated technologies. • Cross-Departmental Collaboration, to build strong leadership bonds between all departments and support a harmonious & effective management team. • Monitor & control the maintenance/sanitation of multi-outlet operation. To protect the assets, comply w/regulations and ensure quality service. •Develop SOP’s in compliance with safety regulations and federal, state and local regulations to ensure an optimal level of service and quality in the hospitality provided. •Championed the Ritz-Carlton principles of trust, honesty, respect, integrity, and commitment to nurture and maximize talent to the benefit of each individual and the company. Upheld the “gold standards” of The Ritz-Carlton Hotel Company.