Leslie Masters: in Waynesville, NC
Leslie Masters
Waynesville | United States
Skills
No information
Interests
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Industries
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Work experience
BATH AND BODY WORKS
KEY HOLDER | 03/2019 - 12/2019
(US)
- Conducts interviews by screening and scheduling interviews for new hires.
- Delegate company policies and procedures to meet daily sales goals.
- Provides feedback and recommendations to help lead by example
- Initiates and celebrates wins with staff to maintain moral.
- Responsible for training of new hires.
- Overcoming objections with customers to meet individual sales quota while maintaining excellent customer
satisfaction.
- Ability to handle large amounts of bank deposits, receipts of shipments daily, and interpret.
(Employment gap due to being a cancer survivor)
H&M
DEPARTMENT MANAGER | 04/2012 - 10/2015
(US)
- Worked directly with store manager to oversee stores daily sales.
- Set store budgets and predicted future sales trends to maximize stores performance.
- Managed a team of 50 employees schedules and managed breaks.
- Managed daily sales reports and entered sales data
- Marketing daily promotions, managed display guidelines and merchandise information
URBAN OUTFITTERS
DEPARTMENT MANAGER | 04/2010 - 01/2012
(US)
Conducted weekly walkthroughs with corporate visits to discuss certain department's lines of business, interior
visual
display and the direction the team members will take moving forward.
- Demonstrated the company's philosophy of shared fate while displaying daily interactions of integrity, fairness
and professionalism.
- Supervised sales floor to ensure excellent customer service was provided at all times.
- Ensured floor sets for each department were organized, scheduled accordingly and completed on time.
- Maintained department staff by consistently seeking potential talent, training and developing a productive team
and recognizing individuals for advancement through the use of IPD's and training tools
AMERICAN EAGLE OUTFITTERS
ASSISTANT STORE MANAGER | 04/2007 - 10/2009
(US)
- Managed daily store operations, generating profit while controlling inventory.
- Created stores sales goals as well as individual's sales goals.
- Monitored and controlled payroll within the store to positively contribute to the district and reach goals as a team.
- Oversaw floor sets, executed new window displays and ensured promotions were properly marketed to maximize
store profit.
- Secured company assets and property and maintained loss prevention and operational standards.
Skills & Specialization
Customer Service, Retail Sales, General Management, Time Management, Operations, Visual Merchandising,
Product Flow, Inventory Management, Staffing/Onboarding, Training, Loss Prevention, Scheduling, Plan/Budget