Libby Sullivan: Workplace Manager in White Bear Lake, MN

Work experience
CommonGrounds Workplace
Workplace Manager | 03/2019 - Current
Negotiated memberships for individual and enterprise clients working to maximize occupancy
Managed location budget that yielded consistently lower operating costs
Created all local marketing materials to support new market penetration
Recruited and supervised a team of 2 Workplace Coordinators
Tesla Motors Inc
Ownership Advisor | 01/2015 - 08/2018
Executed sales of 660 Model S/Model X vehicles- securing an estimated $66 million in revenue
Consistently achieved and exceeded monthly and quarterly sales targets. Grew sales by 50% year over year
Managed accounts for 30-60 clients at a given time
Directed and resolved customer escalations to ensure customer satisfaction while balancing
company goals. Validated by 98%+ customer experience survey scores
Trained, mentored, and led a team of 8 Product Specialists
Piloted, executed, and trained on several new company products and processes
Tesla Motors Inc
Product Specialist | 02/2014 - 01/2015
Provided a superior guest experience and extensive product knowledge that substantially
influenced market recognition and sales for a revolutionary product
Championed inbound and outbound lead generation
Coordinated multiple educational and interactive regional marketing events
American Eagle Outfitters
Assistant Store Manager | 10/2013 - 01/2014
Led and motivated team of 10-20 associates daily
Drove KPI results that maximized business opportunities during peak holiday season

The North Face
Assistant Store Manager- Visual | 06/2012 - 05/2013
Designed in-store displays creating a unique store appearance while adhering to brand standards
Consulted with employees and customers providing product, technical, and industry knowledge
proven by surpassed store revenue targets
Received Vail Resorts' "Epic Service" award twice for outstanding customer service