Creative Agencies

Fashion

Lifestyle

Music

Outdoor

Streetwear

Surf

Swim

Tech

Yoga

Health & Fitness

Camping

Cooking

Reading

Hiking

Home improvement/diy

Experienced, versatile copywriter who gives a %&$# about an Oxford comma and loves to write things that make people smile.

I have 7 years of experience copywriting for e-commerce companies, a background in journalism, and a trained eye for editing and fact-checking. If you have a task related to words, I can help.

I've written about everything from complex health issues to the history of underpants, and have the research chops to tackle any new subject. In addition, I'm well-versed in topics related to travel, the outdoors, food + cooking, interior design, and fashion/beauty.

• Planned and executed seasonal themes to guide copy and design across all channels
• Led the brainstorming, presenting, and execution of brand campaigns
• Created engaging, mobile-friendly subject lines and copy for marketing emails
• Crafted copy for the site, including click-worthy lower home page assets and surprisingly fun
microcopy
• Collaborated closely with Design, Marketing, and Promotional teams to meet business goals
• Managed and mentored junior staff on the Lifestyle Brands team

Senior Copywriter

• Produced copy for five seasonal catalogs per year for Birch Lane and AllModern
• Launched successful email campaigns for new brand, Perigold
• Created email and site assets for every major shopping holiday and general promotion for Birch
Lane, driving revenue and brand success
• Completed internal Manager training course

Copywriter

• Wrote descriptions for client’s catalog of offerings, from furniture to electronics
• Fact-checked and edited product information for clarity and accuracy, always keeping the customer in mind
• QA’d published items to maintain high standards of product presentation
• Created a comprehensive glossary of industry terms for internal reference
• Documented style guidelines and idiosyncrasies for each client to aid the Content team
• Spearheaded a project to hone a distinctive “voice” for product content on Furniture.com

• Assisted customers with purchasing outdoor gear and apparel
• Created sales displays and merchandised product according to manager's specifications
• Attended footwear training sessions that focused on proper fit, choosing the right product for the activity, and addressing and alleviating health concerns
• Met with visiting reps to stay up-to-date on product information
• Prepared and packed web orders and requests for daily shipment

Guide

• Assisted customers with placing orders
• Answered questions about products and company policies
• Displayed enthusiasm, humor, knowledge, and a willingness to help 
• Attended clinics and personally tested outdoor gear to gain expertise 
• Processed warehouse returns and exchanges
• Revised and edited written policies, directions, and descriptions for the web site
• Loved the Madness!

Customer Service Representative

Find out detailed information about Lisa Lombardi,  in Boston, MA

Lisa Lombardi: in Boston, MA

Lisa Lombardi

Syracuse University