Lisa Lombardi: in Boston, MA
Lisa Lombardi

Boston | United States
Skills
No information
Interests
Camping
Cooking
Reading
Hiking
Home improvement/diy
Work experience
Wayfair
Senior Copywriter | 09/2018 - 02/2020
• Planned and executed seasonal themes to guide copy and design across all channels
• Led the brainstorming, presenting, and execution of brand campaigns
• Created engaging, mobile-friendly subject lines and copy for marketing emails
• Crafted copy for the site, including click-worthy lower home page assets and surprisingly fun
microcopy
• Collaborated closely with Design, Marketing, and Promotional teams to meet business goals
• Managed and mentored junior staff on the Lifestyle Brands team
Wayfair
Copywriter | 06/2015 - 09/2018
• Produced copy for five seasonal catalogs per year for Birch Lane and AllModern
• Launched successful email campaigns for new brand, Perigold
• Created email and site assets for every major shopping holiday and general promotion for Birch
Lane, driving revenue and brand success
• Completed internal Manager training course
Blueport Commerce
Copywriter | 08/2013 - 06/2015
• Wrote descriptions for client’s catalog of offerings, from furniture to electronics
• Fact-checked and edited product information for clarity and accuracy, always keeping the customer in mind
• QA’d published items to maintain high standards of product presentation
• Created a comprehensive glossary of industry terms for internal reference
• Documented style guidelines and idiosyncrasies for each client to aid the Content team
• Spearheaded a project to hone a distinctive “voice” for product content on Furniture.com

Eastern Mountain Sports
Guide | 09/2012 - 08/2013
• Assisted customers with purchasing outdoor gear and apparel
• Created sales displays and merchandised product according to manager's specifications
• Attended footwear training sessions that focused on proper fit, choosing the right product for the activity, and addressing and alleviating health concerns
• Met with visiting reps to stay up-to-date on product information
• Prepared and packed web orders and requests for daily shipment
Moosejaw Mountaineering
Customer Service Representative | 08/2012 - 08/2012
• Assisted customers with placing orders
• Answered questions about products and company policies
• Displayed enthusiasm, humor, knowledge, and a willingness to help
• Attended clinics and personally tested outdoor gear to gain expertise
• Processed warehouse returns and exchanges
• Revised and edited written policies, directions, and descriptions for the web site
• Loved the Madness!