Lisa Nguyen: International Sales Coordinator in Whittier, CA

• Research local, state, federal and foreign requirements to legalize documents needed for product registration and customs • Manage large purchase orders, product/pricing inquiries and marketing requests for 40+ international accounts • Generate detailed monthly sales reports and spreadsheets to track sales and project growth • Produce accurate shipping documentation and coordinate shipping for international shipments • Provide administrative support to the Vice President of International Sales and Canadian Sales Manager

• Provided administrative support to local businesses • Processed wholesale and direct customer orders • provide solutions to customer complaints, and increase customer satisfaction • Performed front/back office administrative tasks and handled in-coming calls • Aided payroll in correcting, organizing, and sending out W-2s

• Managed order processing for over 30 international accounts • Collaborated extensively with warehouse personnel and suppliers to ensure quality goods, accurate lead times, and on-time delivery • Arranged transportation for shipments and prepared shipping documentation • Assisted key accounts in regards to all inquiries including pricing, delivery dates, and product availability