Lisa Streeter: Copywriter Specialist in Henderson, NV

• Provide excellent customer service with accurate content-contributing catalog data and compelling descriptions that highlight product features and benefits with SEO-rich text in order to acquire and retain customers under the Zappos site experience. • Upload, edit, and revise product descriptions added from third party contributors. • Maintain proper, accurate, and timely communication within the defined service level agreements or based on the needs of the requester. • Create and maintain brand About Texts with high SEO value for boutique landing pages. • Respond to and update JIRA tickets regarding product information, image issues, etc. within the provided SLA. • Attend scheduled product and supplier trainings, vendor meetings, tradeshows, and other relevant events to maintain an advanced understanding of immediate business and their practices. • Personally maintain above average metrics while accomplishing other projects within the department. • Communicate regularly with brands and vendors to get the most up-to-date information on product.