Logan Altman: Director of Operations in Mission Viejo, CA

• Manage all areas of the marketing company and facilitate the promotional products process • Facilitate proper company work-flow through production sheets and internal company analysis • Oversee and maintain relationships with the in-house embroidery, screen-printing, and print shop process and distribution as well as their respective employees • Create print design/proofing through Adobe to provide accurate product development • Ensure customer satisfaction through prompt responses and order production • Research and create strategic plans for clients through consultation to best market the business

• Managed social media marketing using Facebook, Pinterest, LinkedIn, Twitter, and Instagram to achieve a strong fan-base and improve conversion to sales including post scheduling • Managed company website and maintained SEO resulting in high organic Google results for website and blog, improving traffic to the website, and direct order fulfillment • Wrote editorial content on blog to increase company awareness and drive traffic to website • Successfully conducted weekly email campaigns through InfusionSoft and Constant Contact leading to increased website traffic and leads • Attended and conducted trade show exhibits to market and grow the business

• Managed online billing through proficiency in DB Consultants software • Facilitated patient experience from start to finish including phone calls and patient scheduling