Loretta Ramirez: Division Staff Assistant in Monrovia, CA

• Provided administrative support to the Global IT Chief Information Officer. • Managed daily schedule via Outlook • Processed expense reports in a timely manner • Coordinated extensive domestic and international travel itineraries • Content manager for IT Dashboard intranet site which includes gathering monthly KPI metrics and financial data • Worked closely with Executive Assistant/Office Manager to coordinate schedules, office activities and backup support as needed • Maintained Global IT Organization chart

• Performed portfolio planning, analysis, resource capacity, demand forecasting and budget planning • Analyzed business cases for validation of project cost, benefits, and impacts • Prepared executive level status reports and presentations regarding portfolio health and status • Identified and manage portfolio level risks and dependencies • Communicated problems, issues, risks, solutions, etc. both via written and oral methods to various levels of stakeholders and leadership • Ensured all projects and initiatives adhere to approved processes • Assessed customer/client satisfaction through direct feedback/evaluation • Collaborated with others in continuous improvement initiatives • Served as general subject matter expert for portfolio management tools and methodologies

• Provided administrative support to the Chief Information Officer, Chief Risk Officer and CEO of Green Dot Bank • Managed daily calendars and resolved any conflicts • Interacted with high-level Executives and Board members via phone, email and in person • Coordinated extensive domestic and international travel itineraries • Processed monthly expense reports in a timely manner using Concur expense system • Prepared Board meeting packages and assisted with preparing PowerPoint slides for presentations • Coordinated monthly Enterprise Risk Management Committee meetings and documented meeting minutes • Assisted with obtaining approvals and reconciling monthly consultant invoices for IT department • Coordinated logistics for team events and quarterly all staff meetings and off-sites

• Provided a variety of project tasks and administrative support to the Project Management Office • Managed software development projects following approved SDLC processes • Reviewed, consolidated, analyzed daily slotting requests • Assisted with monthly time tracking to ensure all staff time sheets are completed • Supported project server admin functions such as setup and deactivating users • Conducted weekly sizing meetings to ensure all projects adhered to approved processes • Analyzed data and created reports for monthly business reviews and prioritization meetings • Analyzed business cases for validation of project cost, benefits and impacts • Prepared and consolidated weekly project status reports regarding portfolio health and status • Assisted with project allocation and consumption planning • Ensured all projects and initiatives adhered to approved processes • Supported audit activities by coordinating and packaging audit requests • Served as general subject matter expert for portfolio management tools and methodologies • Maintained project portfolio management SharePoint site • Coordinated on-boarding for new hires in the PMO • Updated vacation and BAU time in project server • Updated resource allocation reports • Managed vacation calendar for PMO staff

• Provided administrative support to the IT department and Executive management team • Managed daily calendars using Outlook and screened incoming calls • Handled high volume of emails daily • Frequently interacted with high-level executives and provided back-up support for other assistants • Coordinated extensive domestic and international travel itineraries • Coordinated monthly all hands meetings and prepared PowerPoint presentations • Prepared and submitted expense reports using Concur system • Processed monthly invoices using Oracle Financial program • Reconciled monthly purchasing card transactions • Organized and maintained paper and electronic files • Coordinated lunch meetings for various teams within the department • Volunteered as the team floor warden for the Emergency Response Team and participated in CPR/First Aid training • Volunteered as a member of the Fun Committee to coordinate special events for 800+ employees • Attended monthly committee meetings and created and/or maintained relationships with vendors

• Provided administrative support to the Vice President and three Directors in the Food & Retail department • Handled correspondence and heavy phone activity. Composed letters, memos, spreadsheets and PowerPoint presentations. • Assisted in various projects as directed • Supervised the front office staff. Created weekly schedules and handled management related issues • Managed supply budget and ordered office supplies • Reconciled monthly purchasing card transactions • Worked with IT and Telecom departments to maintain functionality of office equipment, desk phones, mobile phones and computers • Created and distributed weekly management schedule • Tracked vacation and holiday time for the Food & Retail Management staff