Lorri Jenkins [L.I.O.N]: Network Administrator in Paramount, CA

• Manage internal and remote networks including 8 branch offices. • Create and Manage a Helpdesk system for tracking problems and resolutions. • Supervise, develop and mentor helpdesk technician(s) • Design, configure, and support all data center servers, applications, security appliances, network devices and configurations. Troubleshoot network performance issues. • Lead or participate in multiple projects in accordance with departmental goals • Participate in the development of schedules, priorities, and determination of time lines and resources. • Develop and maintain a disaster recovery plan for all systems to include both a regular backup schedule and offsite data storage. • Recommend and purchase computers, laptops, applications and other equipment. • Provide 2nd/3rd tier technical support to end users and guidance to technicians.