Lotta Aalto: Animal Welfare volunteer

started while waiting to get a US work permit, still doing it

(= till my work permit expired in August. A new one was granted in December. No need to renew again) ? detail technical information (including measurements, freeze thaw and heat resistance ratings, variation and texture ratings, grout, sealant, and mortar recommendations) for all new products ? create installation and maintenance guides, as well as usage guidelines for new products ? review and understand technical information, installation, maintenance, and usage for all current and upcoming product offerings ? research & development with existing as well as new product vendors to develop best practices around gathering product technical information ? outreach and relationship development with recommended installation material vendors ? oversee technical testing for current and upcoming products related to water absorption, freeze thaw, breaking strength, DCOF, etc. ? oversee on site installation and product testing as needed ? work cross functionally with sales and csr teams to understand and improve client resources; including project managing install demo videos and other walkthroughs to expand client product understanding ? oversee initiatives related to sustainability ? work cross functionally with sales and csr teams to troubleshoot product and quality control issues PERSONAL TRAINER Personal Trainer and Group Exercise Instructor

while also freelancing in several other places ? lead ASICS Run Club and exercise classes in their London Flagship store. 2017 & 2018 these made the TimeOut's Best exercise sessions in London ? UK ASICS Frontrunner of the Year 2018 Award

UK ? delivered a quality strategy for Habitat that ensured that the products were fit for purpose, met commercial requirements, were safe and legal, were sourced from capable suppliers that met expected ethical and quality standards ? supported the product development and buying managers in delivering new products and factories ? measured and reported on reasons for returns based on poor quality, created an action plans to reduce return rates across all operating companies ? ensured product concerns were dealt with effectively, provided technical guidance to internal stakeholders and technical investigations to relevant external parties (Trading Standards, Lawyers etc.)

Sweden 1 of 3 Product development and product portfolio development of three key range families. ? tracked sales development and identified improvement needs ? created product strategy according to the company values, vision, brand values and key drivers ? defined, initiated and followed through projects to their completion ? lead a team with research, trend analysis, technical, design, material, marketing & communication, sourcing and commercial expertise located around the world ? resource management in terms of people, knowledge, production capacity etc. ? identified risks throughout the project and for the entire product life-cycle ? delivered every project on time. Closed with results & learnings

UK Managed the process of product customisation for UK & Ireland Redesign the product customisation process from meeting the client to completed installation: ? defined the need for various parties ie. dealer, seller, creative team and factory ? simplified and defined the process with quality in focus ? communicated and implemented the new process to the involved people. Develop a "specific dealer program": ? identified the product (furniture) to be sold and pricing for this program ? managed brochure and dealer website creation ? defined logistics routes, times and administration process ? defined stock control process incl. stock levels, placing orders and reporting Add 2 new in-bought storage ranges to standard portfolio: ? lead implementation of 3D, price and product information etc. into the dealer tools ? made marketing materials available ? ensured the product was shown around the country (UK & Ireland) ? defined and communicated logistics routes to dealers

UK ? ran the showroom in terms of resources, maintenance mgmt, hosting dealer visit, daily routines ? did market research on UK market to identify possible dealers ? provided product quotations ? created dealer visit database ? A&D contact

USA ? managed the opening of the new office and Showroom in San Francisco in terms of renovation, contractors, interiors, physical move, running of the showroom ? acted as a focal point of contact with the furniture manufacturer abroad ? A&D contact

CA, USA ? front desk management ? issued visas, citizenships and passports ? functioned as personal assistant to Consul ? organized both internal and external meetings

regional development project Karlskrona, Sweden, Jan - Aug 2004 ? mapped and met with local entrepreneurs 2 of 3 ? deepened cooperation between local industries ? created joint marketing to attract more tourists to the area ? lead creation of online material and brochures, radio, fairs ? negotiated with company managers, community leaders as well as governmental leaders to keep resources in the area

Sweden ? designed promotional activities and communications plan for Vodafone retailers in Stockholm area ? ensured the plan was implemented ? trained Vodafone dealers in the Greater Stockholm area ? as Team leader ensured education was offered in the rest of the country

? was responsible for Volvo Group's financial information in Swedish ? gathered articles and texts from the contributors ? organized photographer's photoshoots internationally ? chose photos, proofread, edited drafts, delegated draft send-outs, gathered feedback ? published Interim report and Annual report numbers and figures online ? updated Volvo Investor Relations website ? was part of the team planning of the new corporate website