Lydia Pope: in Menifee, CA

• Developed, processed, and tracked promotional campaigns and proposals for the strategic direction of several product releases, special occasions, and for ongoing production. • Created product social media channels and developed promotional campaigns to boost numbers. • Optimized websites and social media content for SEO (Search Engine Optimization). • Analyzed site data and customer feedback for various reports and developed plans to address current and potential customer needs. • Managed communication and content for several game projects with a large customer base via websites, forums, and social media channels – EverQuest, Star Wars Galaxies, PlanetSide, and several other products! • Produced and hosted promotional videos and several social media live streams productions. • Designed, managed, and hosted various activities for trade shows and special events - includes negotiating prospectus, managing meetings, budget management, and employee assignments • Gained expertise with Microsoft Office Suite, Adobe Photoshop, and Adobe Dreamweaver. • Created and managed the majority of the in-game and out-of-game events and contests for multiple projects via advertising, social media, and additional company channels. • Directly participated in the hiring of new employees and in training of veteran employees. Created procedure documentation and tracking reports for employees and multiple projects. • Managed multiple volunteer programs – maintained relations, records, and support. • Sustained a closely working relationship with internal departments and external partners including private contractors, third party partners, international partners, and vendors.