Mallory Todd: Associate Wedding Coordinator in Orange County, CA

• Participate in the placing of decor and table settings • Work with coordinator and other assistants to achieve the couples vision • Collaborate with vendors to ensure all areas are covered • Managing the set up of the ceremony and reception areas • Assist Guests and escorting the wedding party

• Host and entertain clients, conduct property tours, draft contracts and promote facilities and services • Create accounts, block meeting space, book events and create BEO’s in Delphi • Schedule and attend cross- functional department meetings to ensure event alignment. • Communicate and partner with all departments to provide direction and supervision to execute catering events • Generate contracts and banquet event orders and support daily distribution of BEO's, reader boards and change logs • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner • Produce monthly Pace Reports and MTD Reports via Market Vision

www.mallorylynnweddings.com • Communicate, manage and work with suppliers, contractors, wait staff and all vendors • Set up all décor to accurately make the visual impact the couple is looking for • Quickly solve any issue that is required day of event • Create and review vendor contracts • Organize the clients wedding day timeline

• Transcribe, type and compose BEO’s. Maintain a system for future and past event documents. Schedule and coordinate meetings hosted by corporate clients. • Provide on sight tours for future clients and build contracts for wedding blocks, sporting teams and corporate clients. • Manage the set up and take down of all meeting rooms for corporate accounts. • Build contracts for wedding blocks, sport teams and corporate clients. • Work closely with the Vellano Country Club as their preferred vendor for all bridal parties and guests. • Manage the hotel “ Social Hour “ Monday –Thursday.

• Answer incoming calls and assist with reservations, confirmations, room need requests • Maintain knowledge of current resort events, activities, hours of operation as well as dining options currently available. • Greet guests warmly and perform registration procedures. • Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling when appropriate. • Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. • Facilitate guest departures providing accurate statements and ensuring guest satisfaction

I worked closely with the Manager of Special Events to help coordinate event guest lists, procure in-kind goods and services, coordinate event supplies and delivery, manage post-event acknowledgements, and manage relationships with select vendors and donors.

•Worked individually and as a team to create, produce and share responsibility for many events? •Organized a staff of five, made weekly schedules and ensured all five staff members had two events planned, marketed and stayed within budget every month. ?•Made frequent runs to Costco to ensure food was always stalked and available for students.? •Planned a school wide carnival for over 500 students and faculty. Had the most attendance any carnival had ever had at Menlo College.

VIP AREA: Ordered food/drink and set up for display and distribution and worked within a strict budget. Set up and managed system to control access to VIP area. Developed and implemented theme for the area and organized staff and volunteers to assist during the two-day event. We had a little over 300 people come through our area each year I was involved.??HALL OF FAME: Assisted with Mt. SAC Relays annual Hall of Fame Induction. Coordinated invitations, RSVP’s, table decorations and seating charts, awards presentation and delivery, worked with venue staff

•Hosted and organized citywide events and camps, managed the front desk? •Ensured that all questions about the city and or city actives can be answered and flowed smoothly and efficiently? •Participated in planning meetings for all major city events. ( summer camps, family festival, halloween, snow day, fourth of july , working senior center events ,youth basketball and men's basketball