Bachelors in Electronics and Communication Engineering

General Manager ERP Technologies

Top Management

(Interim Director for India center)
? Reporting to Senior director Global Applications and Development, Global in charge managing technical operations in ERP and Application area.
? Responsible to location strategy and cost centre owner for India operations.
? SPOC for Apac region on all the new implementations, roll outs.
? Responsible for GSK & Pfizer integration activities from application space
? Build capability and COE for Testing, ERP Technical, SAP Security and Service Management
? Responsible for onboarding automation bots in automation space
? Support CR's in projects by establishing quality requirements. Provided quality expertise to the sites already deployed:
? Responsible for designing, executing SAP technical support within the operations framework.
? Oversee partner technical run operations and work with continuous improvement teams to make production environment reliable addressing risks proactively.
? Managed partners who support ERP and cloud application along with projects portfolio management.
? Identified business cases and executed automation using RPA tools like automation anywhere
? Ensure compliance with Quality Assurance plans and Service Level Agreements linked to contracts
Formalize issues, follow up and escalation with partners
? Propose improvements actions (including KPIs adjustment) and follow action plans to achieve the quality of service expected (continuous improvement)
? Supervise the complete end to end processes (strong interaction with suppliers) to ensure overall consistency seek continuously opportunities to improve processes and their overall quality.

? Build a team also defined the support model which includes Service now catalogue definition, knowledge management articles, service introduction, service availability.
? Support CR's in projects by establishing quality requirements. Provided quality expertise to the sites already deployed:
? Responsible for designing, executing SAP technical support within the operations framework.
? Oversee partner technical run operations and work with continuous improvement teams to make production environment reliable addressing risks proactively.
? Support Technical teams to ensure on-time delivery (OTD) in accordance with Alstom projects delivery compliance with frequent audit controls
? Adherence to the ALSTOM Development standards and integration best practices. Ensured IS&T Production Landscape consistency
? Provided technical expertise to key stakeholders and support the transformation. Involved is switch process as a part of separations program from GE.
? Defined frameworks such as ABAP & PI development factory framework under shared service delivery.
? Responsible to implement BW on HANA and FIORI under digitalization platforms.
? Mange a team of 8 managers by achieving zero attrition rate in 28 months.
? Worked closely with Vice presidents and CIO and involved in strategic planning. Also involved in projects road maps
? Budget management: Influencer in budgeting of projects, trainings and be a influence in cost centre management.
? Responsible for KPI management in run operations management.

Platform Manager - ERP and application services

? Responsible to Manage SAP landscapes which include Production and Release environments.
? Head of netweaver solution center managing 27 clients and 120 + headcounts.
? Initiated SAP archiving in projects using PBS as a archiving tool.
? Managing the landscape which include components such as SAP ECC, GTS, BI, PO,SCM, Portal, TM along with other integrated components such as Redwood, OpenText,  Seeburger, One source.
? Hold the responsibility of technical delivery with respect to Catalog and standard AM models.
? Work closely and Manage technical and functional teams.
? Capgemini certified Engagement manager and involved in Q-Gate review, Project Management reviews, etc
? Manage SAP BASIS and Security Teams as a global lead.
? Lead the project initiatives such as DR test, Support pack upgrade, Oracle upgrade.
? Work on Landscape redesigning as a SAP BASIS SME.
? Reviewed hardware sizing and other performance issues in SAP landscape.
? Worked on Centrica roadmap which includes upgrade proposals and HANA migration plan.
? Worked on creating a new business opportunity in SAP area.
? Initiated SAP security role design considering the repeated SAP security incidents.
? Perform the role of Solution Architect which involve solution design, RFP preparations and Project Orals.

Senior Manager and Competency operation lead for North America

? Manage Internal SAP Teams in EDI, SAP BASIS, SAP Security, SAP ABAP & SAP Netweaver development.
? Manage 100+ Direct & Indirect employees.
? Coordinate with functional towers, Key business teams, sponsors, PMO teams etc,
? Ensure high resource utilization.
? Vendor Management which includes reviewing and budget signoff
? Manage audit & compliances activities with reference to Internal and External Audits.
? Defining a strategic road map for SAP technologies.
? Procurement activities & negotiation during tool purchases, etc.
? Mange SAP Landscape and ensure these are maintained with organization guidelines.
? Managing a portfolio of USD 2,200,00
? Define SOW and created RFP.
? Business case management for implementing supporting tools and participated in innovating thinking techniques.
? Lead initiatives like single sign on, archiving, Audit control method and techniques
? Work on demand management requirements.
? Balance the tasks on planned and unplanned projects

Global Tower Lead SAP Technologies

? Involved in end to end transition management by moving the support from South Africa to India.
? Consulting activities provided as a technical SME and also invoved in business discussion for the new demands at customer place.
? Define Application maintenance model for the support teams.
? Involved in defining SLA in agreement with client.
? Point of contact on escalation and high priority issues from onshore.
? Identify the new scope and work on RFC's.
? Involve in governance and operational discussions.
? Perform GAP analysis and monitor the risks.
? Provide technical and process training to the team members.
? Regular client visits and maintain a good relationship with the client members
? Developed local competency in South Africa

Associate Manager

? Preparing the detailed project plan along with the technical assesment including the risks and mitigations.
? Worked as Application Architect/ Net weaver Administration Lead, Worked with HA SAP-XI 3.0 implementation and BASIS Support on Celestica Landscapes
? Involved in estimation of the project cost, resource allocations and Budgeting of the project.
? Performance review of the team on the basis of Performance Business commitment (PBC) and set goals to the associates on the basis of Individual Development Plan (IDP) for 25 Associates/Consultants
? Worked Extensively on HTTP, RFC, FILE, IDOC, RFC, JMS adapters and ABAP Proxy.
? Worked on Key store variables for RNIF and See-burger adapter.
? Follow ITIL standard Methodology with approver status on change and Problem Management Activities
? Defines and Assist in designing project specific templates. Prepares and ensures that team follows the specifications, standards and guidelines.
? Defined and managed Technical assembly center which is part of share services support.

Project Lead and XI Technical lead

? Worked as BASIS Administrator, Developer and Lead in SAP-XI 3.0, PI 7.0 implementation and Support.
? Involved in estimation of the project cost and resource allocations with Availability and capacity Mgmt tools
? Worked extensively on HTTP, RFC, FILE, IDOC, RFC, JMS adapters. Also worked with ABAP Proxies.
? Trained developers in XI and manage team of 15 including onsite and offshore
? Worked on custom User Defined functions for Mapping and BPM's.
? Developed fully automated inbound XI interfaces, which extracts financial data from legacy systems and post to SAP R/3 using IDOC.
? Integrated Mainframes legacy systems with SAP using Outbound XI interfaces.
? Communicates effectively with Team leads, team members and Client. Presents and discusses work results.
? Defines and Assist in designing project specific templates. Prepares and ensures that team follows the specifications, standards and guidelines.
? Reviews the specifications, documentation, and test cases/scripts and also gets it approved by team lead / Client and recommend best practices.

SAP Lead consultant - SAP BASIS and XI

? Involved in the Technical assessment of the system Upgrade.
? Performed end to end analysis on the system landscape.
? Designed the assessment plan for the upgrade.
? Guiding the team for executing the activities  while maintaining the integrity of the project timeline , schedule and deliverables
? Taking the lead position for the upgrade project, including planning and drafting the upgrade pathway, defining the activities involved from the Technical upgrade from Infrastructure point of view.
? Compatibility check of OS and DB for SAP upgrades. Participated SAP version upgrades.
? Handover of the upgraded system to application team
? SAP BASIS end to end supports activities.
? Client Copies and administration.
? Also created a blue print related to SAP BASIS and SAP security.
? Preparing a holistic plan for SAP implementation with respect to SAP BASIS
? Involved in requirement gathering and system sizing.
? Define and configured transport management and backup strategy.
? Created a design and build the role as per the business requirement.
? Build various components like SAP ECC, BI, CRM, Enterprise portal, SAP Router.
? Actively worked with SAP on performing pre & post golive checks.
? Patch administration - Ensuring all the SAP servers are in sync.

Senior software engineer

? Installation of NW CE 7.2 J2ee system of type Basic
? Daily Performing check list activities monitoring / maintenance of SAP R/3 servers
? Worked on Security implementation like creation of users and assigning authorizations according to module requirements using profile generator (PFCG) and checking the missing authorizations (SU53).
? Performing transports between the development server, test / quality server and production server in three system landscape.
? Maintains Productivity reports and quality reports on weekly basis. Trains individuals regarding the process related activities.
? Providing Technical support to subscribers of world's second largest ISP (EarthLink) via Email, Live Chat and Voice.
? Involved in Technical troubleshooting related to Internet Connections (Dial up Connection, Broadband/Cable Connection, Networking protocols, Microsoft email programs such as Outlook Express, MS Outlook etc.
? Installing and configuring MS Office, Internet Explorer and other utility software.
? Installed and configured Enterprise Linux.
? Handling with diverse MS Office applications including various Operating systems (2000, XP).
? Knowledge management by imparting updates to Skilled Specialists, Quality and Training departments.

Support Engineer

Find out detailed information about Manoj Musunuri, General Manager ERP Technologies in Bengaluru, KA

Manoj Musunuri: General Manager ERP Technologies in Bengaluru, KA

Manoj Musunuri

Bangalore University