Marcus Sims: Client Services Executive in Chino Hills, CA

Primary account manager for a diverse client base worth $3.6MM. Servicing client's needs through the execution of client retention processes and programs to achieve revenue and profit goals.

Maximized on retention percentages by providing outstanding account management, customer service, up-selling, private events, and uncovering new business opportunities to better meet the organizations revenue goals.

Source new sales opportunities through cold calls, emails, and face-to-face appointments to sell season seats, mini-plans, group events, luxury suite rentals, individual tickets, and spring training packages.

Developed social media strategies to increase the following of the company and generate new revenue to meet revenue expectations for the action sports side of the brand. Facilitated new vendor relationships to gain maximum brand exposure and awareness in store fronts. Managed a teams monthly budget and coordinated videos to match the brands upcoming seasons.