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Director of Mountain Bike Programming

IT & Technology

Talented outdoor experience leader with a proven ability to create unique and meaningful experiences for customers. Brings integrity and dedication to team members with a strong bias for action, empowering employees to do their best work. Passionate about life and dedicated to growing, learning, and sharing.  

General Manager of international and domestic travel focused on quality mountain bike experiences
•	Managed acquisition of Canadian company, handling full transfer of staff, assets & processes
•	Upgraded and automated existing proprietary website, CRM, database and booking engine resulting in 75% annual cost reduction
•	Currently leading a large team of remote and local staff with varied roles and 3rd party subcontractors in 14+ countries
•	Ideates and operates high quality mountain bike experiences in new markets including permitting, insurance, marketing strategy and final itineraries
•	Negotiates and maintains annual contracts with 3rd Party contractors for outsourced operations with a key focus on brand consistency, sustainable products, and profitability for all parties
•	Maintains consistent margin across all departures and locations with goals of 10% growth annually*
*Pandemic changed timeline strategy, but currently forecasting back to 2020 goals at $1.2M in sales


Founder and Manager of a fully catered mountain bike day experience tour operation
•	Completed extensive market analysis for day tours in the greater Seattle region
•	Hired and trained guide teams annually, coached highly functional teams
•	Networked and partnered with destination marketing organizations for targeted markets
•	Managed online travel agency contracts and accounts for online sales
•	Created business-to-consumer sales strategies resulting in exponential growth year over year
•	Awarded as a ‘Top 5’ outdoor activity company in Seattle by Trip Advisor for past 5 years
•	Purchased and maintained a full fleet of mountain bikes including all elements of bike service, part, and supply replenishment

Founder and General Manager of Seattle Mountain Bike Tours 

•	Responsible for all physical assets, insurance policies, transportation compliance and tour operations. 
•	Negotiate large programs for bike fleet with major cycling supply companies (Raleigh/Accell, Marin, Orbea, Giant). 
•	Purchase/Lease and maintain fleet of vehicles, trailers and all supplies required
•	DOT Compliance including driver training and documentation resulting is a zero infractions organization wide 
•	Built safety plans and protocols resulting with a perfect record of empty loss runs reports for all vehicles and property
•	Results. I delivered the lowest overhead expenses while maintaining an exceptional safety record 
•	Guided and designed tours in 15 US states 



Bicycle Adventures Operations Director 

•	Head bike mechanic responsible for maintaining fleet of 400 bikes
•	Material and supply planning and purchasing
•	Tour support and training for approximately 35+ guides annually


Bicycle Adventures Mechanic and Operations Support 

•	Compliance liaison for major retail chains (Costco, TJX, Amazon, Nordstrom, Federated, etc). 
•	Managed staff (salaried and seasonal) 
•	Managed freight and supplier contracts including a 1.5M budget


Warehouse Supervisor and Domestic Logistics Director 

Find out detailed information about Matt Paul, Director of Mountain Bike Programming in Issaquah, WA

Matt Paul: Director of Mountain Bike Programming in Issaquah, WA

Matt Paul