Matt Paul: Director of Mountain Bike Programming in Issaquah, WA

General Manager of international and domestic travel focused on quality mountain bike experiences • Managed acquisition of Canadian company, handling full transfer of staff, assets & processes • Upgraded and automated existing proprietary website, CRM, database and booking engine resulting in 75% annual cost reduction • Currently leading a large team of remote and local staff with varied roles and 3rd party subcontractors in 14+ countries • Ideates and operates high quality mountain bike experiences in new markets including permitting, insurance, marketing strategy and final itineraries • Negotiates and maintains annual contracts with 3rd Party contractors for outsourced operations with a key focus on brand consistency, sustainable products, and profitability for all parties • Maintains consistent margin across all departures and locations with goals of 10% growth annually* *Pandemic changed timeline strategy, but currently forecasting back to 2020 goals at $1.2M in sales

Founder and Manager of a fully catered mountain bike day experience tour operation • Completed extensive market analysis for day tours in the greater Seattle region • Hired and trained guide teams annually, coached highly functional teams • Networked and partnered with destination marketing organizations for targeted markets • Managed online travel agency contracts and accounts for online sales • Created business-to-consumer sales strategies resulting in exponential growth year over year • Awarded as a ‘Top 5’ outdoor activity company in Seattle by Trip Advisor for past 5 years • Purchased and maintained a full fleet of mountain bikes including all elements of bike service, part, and supply replenishment

• Responsible for all physical assets, insurance policies, transportation compliance and tour operations. • Negotiate large programs for bike fleet with major cycling supply companies (Raleigh/Accell, Marin, Orbea, Giant). • Purchase/Lease and maintain fleet of vehicles, trailers and all supplies required • DOT Compliance including driver training and documentation resulting is a zero infractions organization wide • Built safety plans and protocols resulting with a perfect record of empty loss runs reports for all vehicles and property • Results. I delivered the lowest overhead expenses while maintaining an exceptional safety record • Guided and designed tours in 15 US states

• Head bike mechanic responsible for maintaining fleet of 400 bikes • Material and supply planning and purchasing • Tour support and training for approximately 35+ guides annually

• Compliance liaison for major retail chains (Costco, TJX, Amazon, Nordstrom, Federated, etc). • Managed staff (salaried and seasonal) • Managed freight and supplier contracts including a 1.5M budget