Best of East Boulder 2018, 2019, 2020
INFORMATION
?   Grew Road & All-Road bicycle categories from 2-3 units/year to more than 20.   *S-TEC Certi ed
?   Created a culture of sales which led to higher-end product sales.
?   Developed strategy for current inventory management and future needs.   Mentored at-risk high school
?   Trained store owners and sta on features not previously utilized in the point of sale.   students with www.icouldbe.org
?   Established partner relationships with local businesses to grow customer base for all.
?   Maintained a store-wide Listen360 score of 95+ out of 100 in customer experience.
?   Aggressively sourced product during COVID-19 to ensure a wide selection of product   Completed programs and courses
?   Continually reorganizing layout to maximize ease of shopping, product display, and adapting   With Landmark Worldwide:
to ever-changing Post-COVID realities
?   Deftly handle Multi-Channel selling through E-Commerce, email, phone, text, and in-store
?   Pro cient in Cash Handling, Facilities Management, Inventory Auditing, Computer Literacy, ?   Landmark Forum
Operations, and some marketing via social media
?   Advanced Course
?   Communication

Store Manager

(Business closed due to tax error)
?   Introduction Leader
Program
?   Increased Service department from 7% of store sales to 20%.
?   Improved customer experience by re-training sta and using role-play scenarios.   ?   Volunteered weekly 2014
?   Re-merchandised store layout which increased accessory and apparel sales by 10%.
?   Created a bicycle demo/rental program that drove new customers into the store.   Volunteered with Bicycling
Coalition of Greater Philadelphia

with
?   Utilized Pro t and Loss statement to manage expenses
Community Cycles in Boulder,
?   Interviewed, hired, and coached quality employees.
CO (2015)
?   Ran end of day reports and managed cash and bank deposits.
?   Increased service from 14% to 20% of store sales with an avg of $120 in add-ons.
?   Exceeded sales goal by more than 50% in a historically quiet month (Oct 2017)   Cyclist, Adventurist, Wood Carver

Bicycle Ambassador

Customer Service Supervisor

Find out detailed information about Matthew Hatton,  in Longmont, CO

Matthew Hatton: in Longmont, CO

Matthew Hatton

business development training program

Institute for Integrative Nutrition