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Marketing Manager

Marketing & Sales

•	Proficient in Microsoft Office, Shopify, Squarespace, Basecamp, Zendesk, and Google Applications. 
•	Worked in roles and positions where contribution significantly launched sales and growth.  
•	Proven ability to multitask on several projects at a time, both independently and as apart of a team.
•	Proactive in taking initiative on projects and campaigns to go above and beyond what is required. 
•	Hands on experience in building successful strategies to accomplish the highest customer service.



•	Identified goals and strategies, as aligned with school, for optimal marketing moves to improve internal and external communication. 
•	Produced weekly newsletter, demonstrating ability to quickly produce original material with extremely tight deadlines. 
•	Researched innovative strategies to bring school into new marketing trends, positioning them ahead of the competition. 
•	Creatively collaborated with the graphic designer to produce appealing and branded graphics, advertisements and special projects to best represent the school. 


•	Developed content strategy, brand awareness, and generated inbound traffic, which cultivated leads and sales for business.
•	Oversaw and managed social media platforms (i.e. Instagram, Facebook, Twitter, Pinterest, Blog). 
•	Communicated with followers on social media providing only the highest customer service as well as developing meaningful relationships in the online community. 
•	Coordinated and secured brand collaborations with top ranking small businesses and influencers in the industry.
•	Came together with the owner and other departments to collectively develop business goals and initiatives to further grow and spread brand awareness.


Brand and Outreach Manager

•	Served as liaison between customer support team and management team to improve customer service and business productivity.
•	Helped manage and build a better response to a customer service crisis that occurred by suggesting and implementing new strategies to ensure a more appropriate response. 
•	Participated in meetings and activities held to improve customer satisfaction and business performance.
•	Assisted in training peers on improving customer support service as well as helped build the customer service department. 
•	Communicated customer feedback to technical and marketing teams in order to develop processes for better serving customers.


Customer Communication Specialist

Find out detailed information about Meagan Cottage, Marketing Manager in Oceanside, CA

Meagan Cottage: Marketing Manager in Oceanside, CA

Meagan Cottage

Cal Baptist University