Megan Ward: Account Manager in San Diego, CA
Megan Ward
Account Manager
San Diego | United States
Skills
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Interests
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Industries
Lifestyle
Outdoor
Surf
Work experience
Houzz
Account Manager | 12/2014 - Current
-Manage 300+ accounts utilizing Salesforce CRM
-Provide campaign recommendations to accounts to upsell clients, improve account performance and increase ROI
-Develop and coordinate overall client marketing strategy & brand management; leveraging business tools and cross functional relationships
-Manage social media strategy for accounts and drive engagement
-Consistently hit or exceed revenue goals
-Achieve revenue and profit goals by delivering a superior customer experience through targeted branding/marketing strategies
Quicken Loans
Purchase Mortgage Banker | 10/2013 - 10/2014
-Developed a multi-million dollar client pipeline via lead flow, referrals and social media
-Leveraged existing relationships to gain warm introductions to potential new clients
-Coordinated the completion of a mortgage from potential client through closing
-Demonstrated success in high-volume cold-calling and referral business
-Recognized as a top producer in tenure
Michael Kors
Shop Manager - Retail Development - Accessories | 09/2012 - 09/2013
-Anticipated trends by forecasting daily, weekly and monthly sales
-Monitored stock levels in store and worked with store management to ensure sufficient replenishment
-Ensured shop was maintaining Michael Kors visual standards at all times
-Coached, trained and motivated associates to drive business and increase retail sales
-Executed successful new product launches and in-store events to drive sales and bring brand awareness to customers
-Drove profitability and growth of shop from starting at -2.5% to plan to finishing +26% to plan
-Recognized for delivering exceptional customer service with a perfect Secret Shopper report
Stuart Weitzman Holdings, LLC
Sales Associate/Keyholder | 05/2012 - 08/2012
-Responsible for effective implementation of all visual merchandising standards and operational direction
-Helped create merchandise presentations and displays that have impact, are customer focused and maximize sales
-Exceeded monthly sales goals consistently with outstanding customer service
Aldo Group
Sales Lead/Keyholder | 09/2011 - 04/2012
- Promoted the product through explaining the importance, benefits, and comfort.
- Ensured that the customer received quality service along with developing customer loyalty.
- Was able to troubleshoot customer queries and problems.
- Ensured brand consistency through visual merchandising.
Doc's Sports Retreat
Waitress | 06/2006 - 08/2011
Saks Fifth Avenue
Intern/Sales Associate | 06/2010 - 09/2010