Melanie Eon: Retail and Brand Director in Los Angeles, CA

• Managed all aspects of store development, including new store openings, closings, relocations, renovations and conversions. • On-site leadership to ensure that all opening procedures are being completed efficiently and on time. • Set up all new accounts for store wide vendors. • Monitor and solve building maintenance issues. • Implemented and managed all budgeting and expenses across all departments. • Support the visual team in sourcing and providing fixtures, merchandising supplies. • Assist new lease prospect and negotiations. • Managed all leasing processes and milestones.

• Point person for development of new store from construction to opening. • Identical General Manager duties from the SOHO location • $1.2 million net sale yearly volume. • Sourced, interviewed and hired all pertinent staff for entire store. • Developed partnerships with local businesses, including hotels & publications to promote store brand. • Managed all promotional in-store events to promote our brand at a higher level.

• Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR and security procedures. • Define policies and procedures in accordance with general company guidelines identifying expectations. • Support shop level managers and staff to improve operations standards and to maintain consistency across all US stores. • Support rollout of technology initiatives and provide training whenever required. • Develop, plan and deliver training materials that will impact business initiatives throughout the Company. • Stores visit to train, assess process efficiency and compliance. • Assist in the creation and maintenance of budgets for retail location. • Monitor and solve building maintenance issues. • Weekly and monthly, yearly sales analyses. • Weekly communication with the retail team – Internal Newsletter • Manage the identification, selection, and on boarding of managers and teams. • Implement and uphold all operational policies and procedures and customer service training tools.

• $2.2 million net sale yearly volume. • Plan sales goals with Store manager and strive to achieve them. • Set an example by maintaining KPI standards and ensure staff compliance. • Recruit/interview/hire talents • Implement company training programs; monitor staff training in product knowledge, customer service and selling skills. • Review performance / compensation of staff in a timely manner. • Maintain Company merchandising standards and revise merchandise presentation as necessary. • Attain store shrinkage goals. • Monitor supply levels, conduct inventories, and maintain inventory records. • Promptly and accurately complete all paperwork procedures (New Hire, Incident, Reports, etc.). • Interface with corporate personnel (i.e. Accounting, Merchandising, Operations and Human Resources) • Market new promotions