Melissa Damron: VP Purchasing in Corona, CA

? Elevated company’s exposure throughout the United States by directing a team of five and working closely with new vendors. ? Supported VP Marketing by assisting with strategy, as well as web site content, catalog content, advertising content and special event coordination to drive product interest and enhance brand recognition. ? Sourced and negotiated pricing for thousands of items with an annual purchased value of $200 million including establishing purchase agreements and bulk commodity pricing agreements. ? Strong buying and purchasing experience with organization and attentiveness to detail while highly productive. ? Exceeded expectations by buying a variety of products from over 100 vendors while still making sure each product remained profitable. ? Maintained new vendor information and new product information while making price restrictions a number one priority. ? Exceeded overall expectations and received promotions throughout career. ? Conducted surveys to analyze production flow and profitability levels, met with decision makers such as company presidents and marketing department, recommended systems to reduce overhead and streamline production, and negotiated profitable contract agreements.

? Ensured that customer service team offers fast, friendly and accurate processing for customer transactions as well as ensuring the complete solution is offered to every customer ? Observed, coached and educated the work behaviors of the Customer Service team ? Provided information, tools and feedback employees need to do their work ? Accomplished warehouse human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, payroll, bonuses, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures ? Identified possible suspicious activity or fraud during while performing web or call center orders, including possible fraud from Paypal or credit cards, and make appropriate referrals for further investigation ? Analyzed daily workflow to ensure efficiency and completion of all work assignments ? Good interpersonal skills and ability to conduct business diplomatically and effectively in difficult situations

? Accomplished warehouse human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures ? Developed warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for customer returns, returning product to vendors, receiving product, inventory management, and shipping. ? Troubleshot all receiving and shipping complaints to find the cause, helped resolve the issue, and prevent reoccurrence ? Maintained safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations ? Assist in preparation of annual budget forecast, evaluate weekly performance, and recommend adjustments ? Lead team meetings and convey operational requirements to warehouse associates ? Analyzed trends and identify opportunities for improvement with internal and external customer and vendor communications and relationship management Leadership skills including team building, coaching and mentoring for personnel development. ? Maintain a clean, organized and safe work environment