Melissa Lamonaca: Account Manager in Johnstown, PA

I work with customers on a daily basis enter their orders making sure their material ships on time, working with them if their material isn't correct or there is an issue with their material and if they need to return their material, working with our QA department to fill out the required paperwork to do so.

Contacted people and set interviews and interviewed people for open positions. Offer jobs to people and have them fill out required paperwork before starting positions. Once job has ended or person has quit have them fill out required paperwork.

Worked with children that had behavioral issues and weren't able to be taught in the standard class room setting.

Manage people in department. Handle escalated collection calls from people in department. Completed required reports for monthly meetings. Completed the hiring for the department as required. Completed disciplining as required for the department.

Manage 3 collection agents in department. Handle escalated collection calls from people in department. Completed required reports for monthly meetings. Helped compete the hiring for the department as required. Helped complete disciplining as required for the department.

Handled the property owned by the bank. Handled the bankruptcies for the businesses that had loans with the banks. Inspected all business properties held as collateral by the bank. Dealt with attorneys and real estate agents on a daily basis.