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Self-driven, highly organized with excellent communications skills and accomplished merchandising and marketing ability. Industry and internship experience in the fashion industry, event coordination, public relations and marketing with proficient knowledge of brand management, merchandise buying and retail operations. Also knowledgeable in Word, Excel, Power Point and all social media outlets.

•	Oversaw the two highest volume stores in the company: Manhattan Beach and Century City locations
•	Assessed daily and monthly sales to ensure that employees were meeting company sales goals
•	Ensured all associates and customers were fully educated on our brand and other brands we carry in-store
•	Oversaw entire sales staff, 20+ sales associate and responsible for all HR duties

Director Of Stores

•	Coordinated and supervised the day-to-day sales team
•	Managed risk, physical security, cash controls, customer service issues and inventory
•	Led, directed and motivated the sales team to meet and exceed daily, monthly and yearly sales goals 
•	Measured KPIs and analyzed data ensuring compliance to business objectives, policies and procedures

Sales Supervisor/ Jet Set Ambassador

•	Oversaw the customer experience, training and development of the store staff 
•	Provided top customer service skills at the Century City Location
•	Coordinated daily cash reconciliations and assisted with store operations 
•	Met profitability expectations for the store in sales, payroll, shrink and conversion

Assistant Store Manager

•	Supervised all customer service, merchandise displays, employee training and merchandise stock
•	Assigned employees to specific duties to meet the needs of the business
•	Recruited, interviewed, hired, trained and evaluated company sales 
•	Organized and maintained ecommerce returns and maintained strong customer service skills

Store Manager/ E-Commerce Customer Service Manager

•	Prepared media kit for distribution
•	Contacted bloggers and local newspapers for advertisement opportunities
•	Organized and prepared direct and in-direct marketing plans for events and company awareness 
•	Updated all social media outlets daily

Marketing and Advertising Intern

•	Organized and prepared strategic marketing plans
•	Planned celebrity product placement for Blonde Ambition, Backstage, Ivy Kirzhner, Eleven Paris, Miezko and Dr. Scholl’s
•	Updated social media sites with brands product information
•	Prepared product samples to be distributed to stylist and celebrities 
•	Conducted merchandise pull sheets for all celebrity stylist

Public Realtions/ Fashion Marketing Intern

Find out detailed information about Merissa Pence,  in Los Angeles, CA

Merissa Pence: in Los Angeles, CA

Merissa Pence

The Fashion Institute Of Design and Merchandising