Michael de Lancellotti: Sales Executive/Account Management in Yorba Linda, CA

? Makes outgoing sales calls to current and potential customers. ? Provides pricing and product information to current dealers and customers. ? Sets up new dealer accounts and maintains dealer applications and other related documentation. ? Creates and delivers sales presentations in a professional and effective manner to current and potential customers and dealers. ? Enters new customer orders and monitors processing through completion. ? Develops and increases sales revenue to meet assigned targets. ? Answers product related questions from customers and handles complaints. ? Maintains up-to-date awareness of company activities and industry trends. ? Meets customer needs by answering questions and concerns about company products to meet their business needs. ? Builds, strengthen and maintain positive relationships to obtain anticipated results and efficiencies. ? Currently manage 80 accounts ? Provide feedback from customers to the Chief Product Officer for R & D ? Forecast, evaluate and manage projected sales within the territory.

? Implemented necessary business development strategies to generate revenue and accomplish sales objectives; and implemented technology specifications and solutions to meet client specific requests. ? Utilized variety of lead resources, including referrals, phone inquiries, and marketing, to cultivate prospective customers and recapture lost clients. Negotiated prices and provided bid proposals and quotes. ? Established immediate rapport with prospective clients to develop business relationships that built credibility and trust. Met customer needs by answering questions and concerns about products and credit terms. ? Ranked in top 3% of outbound calls for Newegg Business.

Demonstrated expert product knowledge to assist customers with new vehicle selection. Used consultative sales approach to up-sell and improve profitability. Established and fostered long-term client relationships to build customer rapport and increase revenue growth. Key Accomplishments: • Consistently sold 11-22 vehicles per month. • Developed strategic plans to increase sales, improve revenue growth, and consistently exceed organizational goals and targets.

Used exceptional customer service to manage client assignment activities, resolve issues, and build customer rapport. Served as liaison between clients and legal entities to meet specific organizational goals. Coordinated team meetings and weekly reviews to gather information, submit feedback, make recommendations for improvement, and ensure organizational objectives were being met or exceeded. Key Accomplishments • Used exceptional sales strategies to increase revenue by 48% by end of 1st quarter. • Recognized for exceeding department goals by generating over $200,000 in annual revenue.

Full time care to infant, 2010 – 2013

Successfully managed domestic and global financial and color graphic accounts including Nomura Securities, HSBC, Goldman Sachs, Morgan Stanley, Hallmark, US Senate, and NASA. Provided monthly display forecast allocation reports for all financial accounts to US Sales Manager and Japanese production team to ensure timely delivery and accuracy. Researched and analyzed monthly pricing letters for global and multi-national financial accounts with current Japanese Yen to send updated pricing to resellers, channel sales, and distributors. Key Accomplishments • Maintained a 13% sales increase of financial LCD displays through an extremely challenged US market. • Acquired new accounts by participating in national field trade shows to demonstrate innovative products.

Account Executive Collaborated with high-tech corporations to present deliverable solutions to key corporate-level IT decision makers. Identified new hardware and software product to end-user to increase operations efficiency. Developed strategies to increase market penetration within sales territory. Key Accomplishments • Increased regional and national account revenue by 38% through outbound calls and direct appointments at business locations. • Used proven sales methods to expand customer range and grow territory by 41%.

• Developed and implemented sales systems and tools, key account management, development of new business, marketing for hard & soft product development. • Maintained accurate and timely customer information with Sales Operations, Customer Service and product managers. • Supervised and managed all aspects of hard & soft goods product warranty distribution for U.S./Canada divisions. • Presented monthly reports to designers & product managers, on all products warranted through my comprehensive warranty database management. • Researched and provided Disney with surfing footage of Kelly Slater for the movie “Lilo and Stitch”.

• Created new "core" SMP brand development in the Pacific Northwest territory, acquired new revenue with surf/skate/snowboard accounts for SMP, which helped create a larger interest with consumers. • Dedicated a lot of time on the road covering my territory to introduce SMP clothing line and acquire new accounts with store give a way’s. • Coordinated appointments with existing and new accounts to show new lines at regional & Action Sports Retailer trade shows across the US.

• Created new Original Sin brand development in the Pacific Northwest territory, facilitated and produced on snow demonstrations of new product for shop’s & team riders to test, managed O-Sin Demo Center during summer season’s at Mt. Hood OR, which created more interest in the brand across the US. • Acquired new revenue with ski / snowboard accounts for Skis Dynastar through product dedication and consistent effort’s on the road covering my territory to introduce O-SIN. • Coordinated appointments with existing and new accounts to show new product at regional & SnowSports trade shows across the US.