Bike

Creative Agencies

Fashion

Fishing

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Swim

Tech

Wake

Health & Fitness

Anything that isn't boring

Customer Service Rep/Pro Account Rep

Customer Service & Support

Provide the highest level of customer service and product support via phone and email. Answer phone lines while working on multiple tasks concurrently. Use multiple webs, B2B, and data interfaces for order inquiries and processing. Provide appropriate solutions & alternatives for questions/concerns. Maintain organized records and data entry for customer service-related requests. Work with the team to stay updated on product knowledge and marketing promotions. Deal directly with our sales reps, assisting with accounts and resolving issues.

Prepared staff schedules. Prepared tags for all vehicles to insure vehicle’s location. Monitored and managed the flow of parking lot traffic in an orderly manner. Ensured that all safety and security procedures were followed. Coordinated with other management staff as necessary. Managed guest requests.

Location Manager

August 2018), inquire of customer service (Zendesk, emails, phone calls etc.), getting new bike/service accounts and showing face keeping the relationship, Servicing/builds of customer/corporate bikes.

Retail Manager 

Support the onsite execution of events starts to finish. Event marketing to budget and forecasts. The team traveling and event coordinate logistics. Apparel and product development for the specific event. Traveling 80% all over North America. Work closely with the Red Bull marketing team.

Event Specialist

Find out detailed information about Michael Vandal, Customer Service Rep/Pro Account Rep in Orange, CA

Michael Vandal: Customer Service Rep/Pro Account Rep in Orange, CA