Michael Williams: Food Runner/Busser in Los Angeles, CA

Presenting food to customers as ordered as well as maintaining cleanliness of workplace

Sold instruments and related accessories by exhibiting in-depth expertise of products, assisted in increasing business revenue, managed presentation of items within the store, repaired minor instrument defects, utilized Quickbooks to create and store invoices, review inventory, and handle cash and credit transactions, organized and arranged product displays, consistently displayed desire to expand knowledge of musical equipment.

Managed various social media outlets under manager direction, implemented marketing strategies to increase sales, promoted customer interest via multiple platforms, assisted in significantly increasing revenue, scheduled weekly entertainment, exhibited time management knowledge and efficiency, utilized additional skills to assist in food deliveries, kitchen work, and bar management.

Reviewed fraud claims to determine true fraudulent cardholder activity, conducted extensive research by utilizing internal banking systems, reviewed merchant documentation provided to bank in response to chargebacks, authorized to decision claims based on research, ensured claim decision is correct to minimize risk to bank and to avoid negative cardholder impact, prioritized tasks to complete work within assigned deadlines.