Fashion Event and Comunication Management

Foreign languages and cultures (for business)

• Maintaining and increasing sales of company’s products.
• Reaching the targets and goals set for the market area.
• Establishing, maintaining and expanding customer base.
• Servicing the needs of the existing customers, as well as directing and providing application support and product education throughout the area.
• Increasing business opportunities through various routes to market.
• Reporting to senior managers.

EXPORT AREA MANAGER

• Manage customer inquiries for all products and services and ensure timely resolution for same.
• Process and manage orders from the offer to the final shipment
• Supervise payments for each single order and customer.
• Monitor customer care goals and develop improvements in customer care services.
• Manage shipments and logistic issues related to customers’ orders and requests.
• Coordinate with various departments and customer and resolve all technical and operation issues.
• Train and provide support to junior colleagues.

CUSTOMER CARE EXECUTIVE

Temporary collaboration in order to support the organization and management of events developed within the Beer Attraction Exhibition 2018.

EVENT SPECIALIST

• Be on hand to support the Event Manager
• Assist in the coordination of the build and de-rig of events • Assist the set-up of the event according to the customer requests:
lighting, sound, AV set-up, marquee building, warehouse assistance, flooring, seating.
• Assist with gathering data during the event
• Be punctual, presentable and polite, with the ability to work to deadlines.

EVENT ASSISTANT

• Ensure customer calls and queries are answered promptly with a focus on first call resolution.
• Track and take ownership of all queries ensuring follow through until resolved.
• Provide a high standard of customer service within a member focused team.
• Accurate and efficient data entry and order processing.

CUSTOMER CARE ASSISTANT

Find out detailed information about Michela Simoncelli,  

Michela Simoncelli:

Michela Simoncelli

Moodart Fashion School

Università degli studi di Urbino "Carlo Bo"