Michelle Nguyen: Consumer Product Advisor in Santa Ana, CA

- Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale. - Maintain expert level product knowledge in all Microsoft retail products, devices, and service offerings. - Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.

· Support the Capital Projects Outreach Section’s mission of enhancing the public’s understanding of OCTA services. · Assist department staff with educating, informing and building consensus through community outreach activities and tactics. · Provide logistical support for events and community meetings.